The energy within your zone of genius
We all have a zone of genius built inside of us. It’s called “strengths.” For managers and leaders, these inherited strengths are natural to spot in others. After all, you’ve invested a lot [...]
News Archives
Chart your new next
The indicators are everywhere. The COVID crisis, depending on your perspective, is over or at least quickly receding. The economy is mostly open or at least opening. Consumer confidence is at its highest level since [...]
Using data and insights to drive growth in banking PODCAST
Jim Marous: Hello and welcome to banking transform solutions, a new podcast that provides financial institutions insight into marketplace solutions that can help organizations for the digital banking transformation. I'm your host Jim Marous founder [...]
CUNA writes to CFPB about proposed delayed effective date for recent debt collection rules
CUNA submitted a comment letter on Wednesday in response to the Consumer Financial Protection Bureau’s (CFPB) proposal to delay the implementation date of the Debt Collection Final Rule. The Bureau has proposed to delay [...]
NAFCU to NCUA: Modernization, reforms needed to ensure healthy industry
NAFCU President and CEO Dan Berger wrote the NCUA Board Tuesday detailing several of the association's priorities to ensure credit unions can effectively support members recovering from the coronavirus pandemic while maintaining the integrity and [...]
Adapting your credit union’s collection approach to a post-pandemic world
As we come out of the COVID-19 pandemic and continue to adapt to changing economic conditions, it is difficult to predict when, or how quickly, a member’s financial picture will recover. Even after rounds [...]
How to create a compelling brand personality
If you want to win at content marketing, you need to create a compelling brand personality and deploy it across your various content platforms. While a compelling brand personality is an outgrowth of a similarly [...]
Fintech-bank hybrids are the future of banking
Few recent banking trends have been as well documented as the accelerated shift to digital. Accenture Research has found that the percentage of consumers who say they use mobile banking at least weekly rose from [...]
How to create a culture of volunteerism
As communities begin to recover from the effects of COVID-19, employers and their workforces are looking for ways to make a difference. This is where corporate social responsibility comes into play. What is corporate social [...]
Regulation Z advertising management practices
The first edition of the Fed’s Consumer Compliance Outlook has been released, with the main article addressing Regulation Z’s advertising requirements. The article explains the requirements that apply to all types of credit, [...]
3 ways to hit the reset button
You work hard during the week. By Friday afternoon, you're probably starting to feel the need to recharge. These days, if you're working from home, you may be even more exhausted than usual on Friday [...]
The quest for deposits
Several metrics superficially indicate that deposit initiatives might no longer “move the needle” for financial institutions. The recent data presented below from www.fdic.gov is striking. We have recently experienced the greatest deposit growth [...]
Organizational design: Is your CU set up to support your strategy?
The world is evolving quicker than ever and financial services is not exempt from these market changes. Through these changing times, credit unions have helped members find new ways to connect by leveraging online channels [...]
Credit unions: Help accountholders tame their credit card debt … and profit
Roughly half of community financial institutions’ checking account customers are likely to be credit card “revolvers.” These consumers carry balances on one or more credit cards for substantial portions of the year and account for [...]
How to identify home lending opportunities
There’s something old and reliable about the annual Spring and Summer real estate boom. Like clockwork, buyers and sellers come out of the cold eager to upgrade, downsize, or refinance. Even in the thick [...]