Credit unions can benefit immensely by serving Hispanic markets. A recent study by the NCUA showed more than 30 million Hispanics who are members of credit unions of a total 60.5 million living in [...]
Last year, credit union members needed more help than ever. Whether they needed help navigating online banking, making a loan payment, accessing a stimulus check, or applying for a PPP Loan, members were overwhelming call [...]
This session will outline key aspects of how Health Savings Accounts (HSAs) and 401(k)s help members save for the future. The session will discussion how to defer dollars from payroll to either solution; [...]
As the pandemic moves further away in the rearview mirror, financial institutions are juggling a myriad of priorities and concerns, such as consumer satisfaction, consumer retention, revenue generation, and loan volume. The pandemic also shifted [...]
This isn’t a discussion on the benefits of masks… but instead, how to look forward in the payments space, particularly as faces start to re-emerge and one no longer needs to pay with their [...]
Learn how River Valley Credit Union is a prime example of how credit unions can effectively grow their card portfolio and boost revenue year-over-year. With improved growth strategies, along with Trellance’s Card Portfolio Growth [...]
We all tend to hit the breaks on doing stuff in the winter (especially this winter), we use the spring to get going a little bit, and by the time the summer hits, we’re [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, July 14th titled, "Camp Core: CX Nightmares by the Campfire." We hope you’ll join us! Register here. When you describe your core, what words [...]
Recently, there has been an increase in articles and surveys asking whether branches are still needed, and Aux wanted to get to the bottom of the real stats about branch usage. The COVID epidemic led [...]
It’s hard for paranoia not to set in when you see organizations as important as Colonial Pipeline, the U.S.’s largest refined products pipeline, held for ransom for $4.4m from cyber attackers. [...]
The World Council of Credit Unions’ Board of Directors has selected Elissa McCarter LaBorde as the organization’s new president/CEO. LaBorde brings more than 20 years of experience leading organizations in delivering financial services [...]
NAFCU President and CEO Dan Berger wrote to Federal Housing Finance Agency (FHFA) Acting Director Sandra Thompson Friday to offer the credit union perspective about recent amendments to the government-sponsored enterprises' (GSEs) Preferred Stock Purchase [...]
Over the past year, the COVID-19 pandemic has caused many women to drop out of the workforce. Some were furloughed or laid off, while others left because of increased childcare responsibilities with the closing of [...]
Before you add salt to a soup you’re about to eat, it’s a good idea to taste it. Before you treat an illness, it’s a good idea to seek a diagnosis that [...]
Welcome to the 2021 Hurricane Season. If you’re just joining us, we’re already to “B” as tropical form Bill brews off the coast of North Carolina. While many of us are still reeling [...]
