News Archives

The impact of COVID-19 on risk management

The impact of COVID-19 on risk management

No event has illustrated the importance of having a formal enterprise risk management program more than the COVID-19 pandemic of the past year and a half. “The initial impact of the pandemic was huge and [...]

How to retain good staff when turnover is high

How to retain good staff when turnover is high

“Our credit union is understaffed. We just can’t find enough people!” If I had a nickel for every time I’ve heard that statement from credit union leaders over the past few months, I’[...]

New players, new games

New players, new games

Most never expected that a service as ubiquitous as the taxi would be struggling against external competition. Now we know that ride-sharing apps and other unexpected competitors have appeared and compromised what was once a [...]

One more step

One more step

As many of you are aware, WOCCU advocates strongly for proportionality to be included in every international standard so that rulebooks can be tailored appropriately for credit unions and that our operating model is adequately [...]

Help members maximize their saving strategy with an HSA

Help members maximize their saving strategy with an HSA

With multiple tax-advantaged savings options available, your credit union members may often wonder where to defer their money when saving for the future. Sure, there’s the 401(k) plan—or another type of employer-sponsored [...]

Why cloud data management and automation go hand in hand

Why cloud data management and automation go hand in hand

The cloud has given businesses of all sizes a flexible, more cost-effective, and even more secure and reliable way to manage their enterprise technology and ever-growing data. Not only does moving your computing environment and [...]

How reviews can help your credit union find new members

How reviews can help your credit union find new members

Your online reputation matters. And if potential members are reading online reviews that don’t accurately reflect the customer experience you provide your existing members, you’re likely losing to the competition. Over 90% of [...]

Leadership insight

Leadership insight

How do you define leadership? Do you think of great leaders you admire and strive to be like them? Do you feel in order to be a good leader you need to be something more [...]

NCUA to distribute $865M under Corporate System Resolution Program

NCUA to distribute $865M under Corporate System Resolution Program

The NCUA Monday announced it will distribute $865 million to the 1,800 membership capital account holders of the former Members United, Southwest Corporate, and U.S. Central corporate credit unions. In addition, the agency [...]

Credit unions should bank on chat

Credit unions should bank on chat

The pandemic has driven more consumers than ever to bank by mobile app, and seven in 10 would use a chat app for banking if their bank offered it, a new study shows. WhatsApp, Facebook [...]