Welcome to the CUInsight Minute, sixty seconds from our Managing Editor John Pettit with our favorite reads from the week. Mentioned: Account opening: Enjoy the ride by SUMMER NAOMI INTERIOR, CRMNEXT Transformation. Like it or [...]
Your employees want to feel supported and appreciated. Most jobs provide some benefits, even if it's just the standard ones. But what are some things you could do to really show how much you care? [...]
There’s one word that comes to mind when thinking about the world today: digitalization. From digital banking to uber eats, handling our daily business could not be easier. Social media is another popular result [...]
In the race to differentiate our industry in a digital age, breaking with traditional wisdom has unfortunately created its own momentum and inherent bias. While traditional wisdom would have had us learning from past strategies, [...]
Every business owner wants to succeed, but no one can do it alone. Entrepreneurs need a helping hand to advance their professional goals. Credit unions are a critical part of this balance because they’re [...]
Diversity, equity, and inclusion (DEI) thought leader Raven Solomon helped credit union professionals get “future ready” in the second 2021 World Credit Union Conference (WCUC) keynote speech, which focused on generational equity. Solomon explained how [...]
NAFCU President and CEO Dan Berger and members of NAFCU's award-winning advocacy team yesterday met with FHFA Acting Director Sandra Thompson and Acting Chief of Staff Danielle Walton. NAFCU Chief Economist and Vice President of [...]
For decades, credit unions have set themselves apart from their bank competitors through focusing on superior levels of service to their membership, driven in large part by hyper-specialization in serving a particular professional, demographic or [...]
Strategic planning—now there are two words that can strike cynicism and frustration into the hearts of any bank or credit union executive. And with good reason. Financial institutions spend a great deal of time, [...]
During its June 2021 open meeting, the National Credit Union Administration (NCUA) Board approved a final ruleeliminating the prohibition on the capitalization of interest in loan workouts and modifications. The final rule was published in [...]
A funny thing happened on the way to the great reflation trade that, just a few weeks ago, was the dominant market theme. The reflation trade was supposed to get out in front of strong [...]
“CDFIs, at the heart of it, are community lenders. If you think about where banks step out, CDFIs step in. They deliver responsible capital where it is needed in a very place-based, community-first approach. Most [...]
Electronic bill payments are only possible because of the payment methods that make digital fund transfers possible. The “big three” funding methods of electronic bill presentment and payments (EBPP) include credit cards, debit cards, and [...]
According to PWC’s 2020 Retail Banking Survey, 61% of bankers say a customer-centric business model is ‘very important,’ but only 17% are ‘very prepared’ for it. Digital transformation is one key component in facilitating [...]
Ooh baby, baby. It’s a wild world … Transformation. Like it or not, we’ve all done some major adjusting this past year. But intentional transformation? Now, that’s where the real magic happens. And [...]
