The formula for building critical credibility
What makes us trust one person but not another? When we say someone is “credible” but another person isn’t, what has either of them done to secure those titles? Is credibility something that can [...]
News Archives
Defining a winning digital strategy
The reasons for taking a wait-and-see approach are long over. Also gone are the days of completing a digital task list and moving on to other priorities. Accelerating your credit union’s efforts to deliver [...]
The CUInsight Experience podcast: Lauren Culp – Building the ship (#115)
Thank you for tuning in to episode 115 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CUES. CUES is [...]
Collaboration: 3 ways to use credit unions’ enduring superpower to compete, overcome and thrive
There’s been plenty of talk lately about the return to normal and what that looks like for us now and into the future—as consumers, employees, employers, families and communities. As a credit union [...]
What not to say at the airport
I've flown at least 250 times over the last decade. I love virtually everything about the experience: getting up early for an Oh-Dark:30am flight, the hustle and bustle of the airports, giving small kindnesses [...]
Four things we can learn about credit union marketing from a bag of chips
Working at a credit union is not without its perks. To celebrate the opening of The Summit Federal Credit Union’s Virtual Branch, our marketing department was presented with a thank-you basket of individually wrapped [...]
Case study: CU manages growing loan portfolio with new 2020 platform
When it comes to analytics access and customizable data reporting, Twenty Twenty’s new loan portfolio management platform was the best option for Memphis City Employees Credit Union, says Nathan Stevens, CPA. The $275 million [...]
NCUA to host July 28 webinar on servicemember fraud prevention resources
NCUA is partnering with the Consumer Financial Protection Bureau and the Federal Trade Commission to raise awareness on important consumer financial protection issues related to servicemembers and their families during a webinar that will take [...]
NAFCU meets with HUD to talk CU mortgage lending trends
NAFCU President and CEO Dan Berger and members of NAFCU's award-winning advocacy team yesterday met with Principal Deputy Assistant Secretary for the Office of Housing and Urban Development (HUD) Lopa Kolluri, Office of Single-Family Housing [...]
Investment Reports: Are your directors up to date?
While some consumers got pulled into the GameStop investing frenzy, credit unions are limited in the kinds of investments they can make and strive to be responsible with their members’ money. Depending on their balance [...]
Top benefits of group health insurance for your business and employees
There’s really no way around it—providing quality health insurance for your employees is expensive, and many small businesses struggle to find affordable plans on their own. Group health insurance plans offer benefits to [...]
Preventing cybersecurity threats in a hybrid workforce
As we near the end of the pandemic, 65% of workers have stated a desire for more in-person communication with their teams. On the other hand, 73% of workers want their flexible work options to [...]
Your credit union’s ROA and NCUA’s NOL request
What if an NCUA proposal could reduce your credit union’s ROA from 3 to 8 basis points per year in perpetuity. Would you care? Would you even respond to NCUA’s proposal that had [...]
Part 2: Credit union leaders plan post-pandemic merger & acquisition strategies
As we enter the post-pandemic age, mergers that had been placed on the backburner are now a top priority again. Gain an understanding on how credit union boards and executives should approach their merger strategies [...]
4 ways to help your team succeed while under pressure
None of us could have ever imagined that in our lifetimes we would have to isolate in order to prevent a health care pandemic from spreading. As the country continues to reopen, it is important [...]