Collection agencies are an integral part of the economy. The ability to collect on outstanding debts is something that many people cannot do, and as a result, they often turn to third-party companies for help. [...]
Peoples’ expectations and definition of trustworthiness are broadening for leaders. It takes a lot for leaders to gain the trust of their employees and teammates. According to Ron Carucci, these four tips published in the [...]
Thank you for tuning in to episode 113 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
What adjectives do you think people would use to describe their online banking services? How about “dull, lack-luster, stodgy”? The way most financial institutions provide online banking services is far from compelling and is certainly [...]
Startup culture has driven new conversations about workplace perks across more traditional industries. Over the past decade, it’s become increasingly common to walk into the workplace and find a pool table, free snacks and [...]
In our recent blog post How to Identify Home Lending Opportunities, we discussed identifying and supporting account holders through their mortgage research process. Being there at every stage builds a foundation of trust with your [...]
KEMBA Financial Credit Union faced a familiar challenge—they wanted to enable and provide more people in the community access to affordable credit while effectively managing risk. Founded in 1933, the 87-year-old Columbus-based credit union [...]
Welcome to the CUInsight Minute, sixty seconds from our Community & Marketing Coordinator Courtney Scott with our favorite reads from the week. Mentioned: Breaking down barriers: Community and immersion by RENÉE SATTIEWHITE, AACUC You [...]
The Federal Communications Commission (FCC) announced a beta test period for credit unions to access its Reassigned Numbers Database for free from July 1 through Sept. 30. According to the FCC, participation in the beta [...]
The Federal Open Market Committee (FOMC) maintained the federal funds rate target at a range of 0 to 0.25 percent. The Committee remains firm that current inflation is transitory and that they “aim to [...]
Since day one, Golden 1 Credit Union has been committed to the credit union difference—people helping people. With that philosophy, what started in 1933 with 22 members and less than $2,000 in assets [...]
I started working in the credit union industry a little over five years ago. I came to Pen Air Federal Credit Union from the retail world and was recruited by a regional manager because she [...]
An airline-based credit union is flying high in the land yacht business. Over the past several years, Alliant Credit Union ($14.0B, Chicago, IL) has built a recreational vehicle loan portfolio that is worth $1.[...]
The municipal bond market took a wild ride in the first half of the year to near-historic levels of richness versus Treasuries that is rarely seen, and the environment is ripe for the second half [...]
I don’t know how to begin her story because I know, and she knows, how it will end. And every time I think about it, I break. I’ve avoided writing this essay, pushed [...]
