The Libor absurdity continues
"Each year, the Great Pumpkin rises out of the pumpkin patch that he thinks is the most sincere. He's gotta pick this one. He's got to. I don't see how a pumpkin patch can be [...]
News Archives
RIP command-and-control leadership with Michelle Peterson
Do as I say, not as I do. It’s never been an effective policy, and it never will be. That the command-and-control leadership style held reign for so long in the financial services industry [...]
What’s in a name: Sales Manager and Accountability Trainer
“Sales” is not a dirty word at All In Federal Credit Union ($2.0B, Daleville, AL). It’s the avenue to being all a member-owned financial cooperative can be and a lifeline to survival in [...]
Compliance: Don’t go it alone
Credit union compliance isn’t just a headache—it’s a big expense. Not just the cost of noncompliance, but keeping up. Credit unions spend $115 per year, per member household on regulatory compliance annually. [...]
2022: The year of adaptive marketing planning and budgeting
This time last year, marketers and executive teams worked through great ambiguity of what 2021 may bring. Will there be a vaccine? Will the economy rebound? How will consumer behaviors shift? What extent of crisis [...]
Did millennials kill the homebuying industry?
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, August 18th titled, “Mortgage Myths: Educate and grow your Millennial membership”. We hope you’ll join us! Register here. It’s been a long decade [...]
Standing out from the competition: How to make your brand sing
Developing an effective brand for your credit union can help differentiate you from the competition, allowing you to build trust with current and prospective members as well as with your employees. You never get a [...]
NCUA Chairman Harper to testify before Senate Committee
The House is out for its annual August recess, while the Senate is expected to consider infrastructure legislation and a potential budget resolution this week. NCUA Chairman Todd Harper will testify before the Senate Banking, [...]
NCUA issues 2 prohibition notices in July
The NCUA in July issued two prohibition notices, prohibiting individuals previously associated with credit unions from any future participation in the affairs of a federally-insured financial institution. Violation of a prohibition order is a felony [...]
Cards, mergers and finding the talent to keep you running
I’m probably not supposed to have favorite issues of CU Management, but this month is definitely in my top 10. Not only do I love the beautiful cover, but the content within these pages [...]
Three quick tips for delighting your account holders
There is a somewhat dated adage in business that it costs five times more to acquire a new customer than it does to retain an existing one. However, in focusing on this data point, many [...]
The member’s purchase journey
How can Credit Unions cope with digital transformation and the rising competition with banks? What can be done, during the member’s journey, to solve needs across every interaction between the Credit Union and their [...]
Five ways to boost your credit score starting now
Being denied a loan for a home or a car — or anything — can feel like a punch in the gut. But no matter how you got to the place where you don’t qualify for [...]
5 tips to reduce collection costs with card processing
Collection agencies are constantly looking for ways to reduce their collections costs, and card processing is one of the best ways to do so. If you’re a collections agency or work in collections, then [...]
FCU maturity limits
NAFCU’s compliance team receives questions from time to time about how long of a maturity limit may be permitted under certain circumstances. The maturity limits of loans often vary based on what may be [...]