Are you doing everything you can to grow as a credit union leader? People with advancement aspirations know that professional development is important. This includes earning or maintaining professional credentials such as academic degrees, taking [...]
The subject of mergers has once again grabbed the headlines. As might be expected, during COVID-19, the pace of mergers dropped from pre-pandemic activity. But recently the number of planned or reported mergers has started [...]
It is very normal for the World Council of Credit Unions’ Education and Networking team to feel a sense of accomplishment and relief in late July. After all, the annual World Credit Union Conference (WCUC) [...]
Everything you need to remember about your culture’s role in protecting and sustaining your organization can be learned from how viruses spread and grow. Admittedly, there is a risk in using this analogy. It [...]
Fannie Mae and Freddie Mac guarantee fees (g-fees) should not be used as a source of funding offsets in the bipartisan infrastructure framework being negotiated in the Senate, CUNA and other organizations wrote to Sens. [...]
The White House announced Friday it will offer additional aid for mortgage borrowers who have been negatively impacted by the coronavirus pandemic; borrowers with government-backed mortgages are eligible for the enhanced assistance. The Department of [...]
Buying a bank is a little more complicated than merging with another credit union, CUES member Don Cates discovered, especially when regulators move the goalposts and a pandemic hits just before the completion of the [...]
I recently went out to eat at a local beachside restaurant, and at the end of the meal, the bill was delivered with a QR code on it. By scanning that QR code, I was [...]
At the recent CEOs and Senior Executives Conference, I had the good fortune to speak with two of the brightest minds in customer relationship management (CRM): You have to think fast to keep up with [...]
Just like an optical illusion, this statement, developing leaders who lead differently, can be viewed in two ways. One is through a diversity and inclusion lens, seeing leaders as individuals that bring different skills and [...]
Consumers’ comfort with digital payments and online shopping has grown since the beginning of the COVID-19 pandemic, a trend that has continued even as brick-and-mortar stores have begun reopening. According to Mastercard, in June 2021 [...]
The NAFCU Compliance team sometimes hears from credit unions that are dealing with a particularly vexing situation – a member that will not stop engaging in suspicious activity. Here are some things for credit unions to [...]
Thank you for tuning in to episode 13 of The CUInsight Network, with your host, Randy Smith, Co-founder of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who [...]
When you decide that it’s time to live somewhere else, it’s easy to get impatient about selling your home. If you’ve found your dream home and you want your current house to [...]
How many credit union employees can sit down and focus on a task without distractions when they need to? Only 26%. You didn’t misread that, only 26% of credit union employees are satisfied with [...]
