News Archives

Consumer groups praise CFPB small business lending rule

Consumer groups praise CFPB small business lending rule

Consumer advocates are praising the Consumer Financial Protection Bureau’s proposed rule that would require financial institutions, including credit unions, to report demographic information about their small business lending. Lenders that made at least 25 [...]

3 Questions with BloomCU’s Derik Krauss

3 Questions with BloomCU’s Derik Krauss

CUInsight Publisher & CEO Lauren Culp is joined by Derik Krauss, Senior Website Consultant at BloomCU for a quick interview with just 3 questions... Three questions: 1. (0:28) When it comes to getting new [...]

Marketing to millennials and Gen Z

Marketing to millennials and Gen Z

For some reason, most institutions have failed to unlock the secrets of marketing to Millennials and Gen Z. Credit unions especially have a hard time with younger groups—their average member age is 47. Fintechs [...]

Why FICO scores are up

Why FICO scores are up

After a year since COVID struck the U.S., FICO credit scores are up—a lot. For the past decade, the average FICO score has grown at around one point per year. In 2020, despite [...]

NCUA awards grants to assist low-income credit unions

NCUA awards grants to assist low-income credit unions

NCUA awarded $1.5 million in Community Development Revolving Loan Fund (CDRLF) grants to help 105 low-income credit unions expand outreach to underserved communities and improve digital services and security. NCUA awarded grants ranging from $[...]

Vet your vendors

Vet your vendors

Elevated regulatory expectations for identifying and addressing the risks inherent in vendor relationships are at the heart of proposed guidance recently unveiled by federal banking agencies—a sign that credit unions should also prepare for [...]

Workplace Project: RiverFall Credit Union Headquarters

Workplace Project: RiverFall Credit Union Headquarters

The Challenge Help a community credit union transform a prime downtown location in to a hub for business services and a center for employee excellence Project Background Downtown Tuscaloosa, Alabama was rapidly changing. With new [...]

Workplace Project: Oregon State Credit Union Sunset Operations Center

Workplace Project: Oregon State Credit Union Sunset Operations Center

The Challenge Deliver a new headquarters that promotes unsurpassed member experience, employee passion, and continued financial success Project Background Over 60 years, Oregon State Credit Union grew on a foundation of strong values: member focus, [...]