A phone call isn’t a failure
There’s plenty of research to suggest the pandemic accelerated the adoption of digital tools in the credit union space. Now that members have discovered the convenience of digital tools, many plan to keep on [...]
News Archives
Five reasons to increase SBA loan origination at your credit union
In a recent survey of more than 250 bankers representing banks and credit unions, 61% of respondents said their financial institution plans to maintain or increase Small Business Administration loan origination this year and beyond. [...]
Why are so many credit unions now buying banks?
The whole notion of a bank-credit union combination seems awkward, given the different ownership and governance structures. Such combinations have been very rare until fairly recently. Inter-industry combinations hit a high point in 2019, and [...]
Executive Order on vaccine mandates
On Thursday, September 9, 2021 the Biden administration issued a plan and some Executive Orders relative to the pandemic, including an Order requiring COVID-19 vaccines for certain workers such as “federal contractors.” This Executive Order [...]
White paper: What’s the risk? Benefits of insurance tracking
A sound risk management strategy for lenders should include a comprehensive insurance tracking program to remain protected from loss. This whitepaper discuses regulations and compliance issues related to tracking insurance for auto and mortgage. Complete [...]
Credit unions raise more than $180K for CMN Hospitals
Credit unions presented Children’s Miracle Network (CMN) Hospitals with a check for $180,059 Sunday morning just before the 48th running of the Credit Union Cherry Blossom Ten Mile Run. Credit unions raised the [...]
The CUInsight Experience podcast: David Miller – Connecting people (#119)
Thank you for tuning in to episode 119 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CUES. CUES is [...]
Identity theft: 8 shocking facts you need to know
Credit unions are responsible for securing sensitive data and information for millions of people daily. Hackers, however, have doubled down on their skillset and targets, making the financial industry their top priority. How daunting is [...]
How to use personalized banking tools to help members achieve financial wellness
Like physical health, financial health is a goal toward better living. As financial struggles were made acute by the pandemic, money matters became a primary focus for members – giving credit unions an opportunity to become [...]
How credit unions can help buyers in a seller’s market
Housing prices have increased due to the pandemic, leading to a seller’s market. This is when there is a lower supply of products but a higher demand, leading to more competition among homebuyers. Many [...]
Reps. Waters and Brady join NAFCU Congressional Caucus lineup
Kicking off this Sunday, NAFCU’s Congressional Caucus will provide attendees with the opportunity to share their credit unions’ story and play an active role in advocating for the industry’s 125 million members. Of [...]
When disaster strikes: The lessons learned from 9/11
The 20th anniversary of the Sept. 11 attacks serves as a grim but necessary reminder that disaster can come without warning. CUES member Steve Bugg, president/CEO of $1 billion Great Lakes Credit Union in [...]
4 ways to reduce friction in bill payments
Consumer acceptance of online bill payments is increasing, along with expectations for a seamless bill payment experience driven by retail leaders and increasingly innovative payment methods. To reduce friction in bill payments for consumers, you [...]
Last call for comments on NCUA’s digital assets RFI
At the end of July, the National Credit Union Administration (NCUA) published a request for information (RFI) in the Federal Register on decentralized finance (DeFi), digital assets , distributed ledger technology (DLT), and other things that [...]
How much of a project’s investment remains in the community?
For credit unions and community banks, a branch or main office construction project represents more than an opportunity to grow your organization. It’s an opportunity to demonstrate your commitment to your local workforce and [...]