Today, customer relationship management (CRM) systems are table stakes for banks in their quest to improve financial performance, deepen customer relationships, and increase customer loyalty. Every major bank in the country has invested in a [...]
Every business is unique. Your organization may employ ten people or a thousand. Across all industries and in all work environments, there are a handful of essential training courses that business leaders across the board [...]
Indexed universal life policies have multiple applications in credit unions and other businesses. These types of products are often used in key employee retention strategies and as corporate investment vehicles. While IUL sales growth has [...]
Life is busy, and there are a million responsibilities and distractions that take our time. When it comes to your career, you want to make sure you're on the right path. Here are three tips [...]
Leading up to 2020, the shift toward digital-first consumer behavior was picking up steam. Activities like shopping, gambling, and dating had become widely accessible online. When the pandemic hit, those consumers who had yet to [...]
The banking industry talks a lot about the fintech revolution, and some financial institutions are going so far as calling themselves tech companies. However, just beyond the normal lip service given to this topic is [...]
My 20+ years in credit unions has taught me that to build something you need the help of others. It may seem obvious, but sometimes collaboration does not come spontaneously - even if our financial [...]
Seventy-eight graduates of CUNA Management School, held July 12-21, 2021, earned their Certified Credit Union Executive (CCUE) designation. The CCUE designation demonstrates the highest level of aptitude in credit union leadership. It is awarded after [...]
The Federal Reserve's second-quarter senior loan officer opinion survey (SLOOS) revealed that banks have eased lending standards in several areas following a year-long trend of tightening due to the coronavirus pandemic. "Credit constraints are easing, [...]
The average cost of a cyberattack in the financial industry is between $4 – $6 million, making it a profitable matter of interest for hackers all over the world. The National Credit Union Administration (NCUA) Board [...]
One factor that credit unions search for when choosing a merger partner is a “good fit.” But what does “fit” mean? It’s not like trying on a pair of shoes where you can tell [...]
Cloud computing has changed the cybersecurity industry in many ways. For starters, it has made the digital world more convenient through availability, the scope of data, and interconnective capabilities. However, as with all things, with [...]
Born in 1987, I was your typical 90s kid. I kept my Tamagotchi™ on the belt loop of my JNCOs while jamming Blink 182 on my non-skip CD player. I was part of the subset [...]
Happy Wednesday, compliance friends, I hope you are all having a great week! In case you need it: we’re halfway to Friday; keep up the good work! When the COVID-19 vaccines first became available [...]
The basic concept of decentralized financial services has been around since the beginning of the credit union movement in the early 1900s. Immigrants required loans to buy animals and farm equipment, but banks were not [...]
