Diversity, equity, and inclusion in the workforce are a practice. You can have a very diverse workforce, but if members of your diverse team don’t understand or care for one another, you do not [...]
In my Credit Union Museum video, I described NCUA’s approach to credit unions since 2009 as an era of “regulatory backlash.” The term summarizes the unilateral imposition of rules, premiums and new examination tests [...]
Before we all enjoy the genius combination of flavorful bubbly root beer and classic vanilla ice cream, let’s talk about change in terms notices. Better yet, let’s talk about when we do cool [...]
It has never been said the journey through a given member’s financial life is guaranteed to be a walk in the park. There’s no doubt your days may occasionally include member stories of [...]
For over a year, the world has adjusted to social distancing. With the administration of vaccines well underway, the transition of returning to the workplace is the natural next step. At this critical juncture, and [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: *Register here for the CUInsight Mini-Con Series, including our upcoming GROW event featuring [...]
Finding good talent isn't easy. Maybe you should start looking in your own backyard. Here are three tips for turning your young employees into the leaders of tomorrow... New experiences: If your desire is to [...]
The buy now, pay later (BNPL) market is expected to grow 181 percent by 2024 according to the 2021 Global Payments Report by Worldpay from FIS. In fact, according to the same report, BNPL services [...]
There’s a heated debate that’s been going on for decades, the battle between open offices and private workspaces. And today that debate has a new dimension – working from home or at the office? [...]
Where were you when the Durbin Amendment was snuck onto the Senate version of the Dodd-Frank Act in May 2010? Whether or not you remember exactly what you were doing when Sen. Dick Durbin of [...]
CUNA Data Analyst Paul Hellman dives into the Federal Reserve’s Survey of Consumer Finances in CUNA’s latest Economic Update. The update is a monthly video review of financial developments that affect credit unions [...]
The CDC has issued a new moratorium on evictions in counties experiencing substantial and high coronavirus transmission. The moratorium is scheduled to expire on Oct. 3. Of note, the moratorium allows additional time for rent [...]
In recent research by the Digital Banking Report, close to 90% of organizations indicated that they have increased their focus on digital banking transformation since the pandemic, with over 60% indicating that they had established [...]
A three-pronged approach to lending has helped Wright-Patt Credit Union ($6.6B, Beavercreek, OH) become the largest mortgage lender in its home market and become a positive force in the communities it serves. “We create [...]
Today, customer relationship management (CRM) systems are table stakes for banks in their quest to improve financial performance, deepen customer relationships, and increase customer loyalty. Every major bank in the country has invested in a [...]
