Don’t let your dress code derail your brand
“The next time you are heading out the door, pause at the mirror and make sure that what you see reflects your purpose and value.” --Amy Spiegel Nothing stirs up a good fight in your [...]
News Archives
The questions credit unions need to be asking
Credit unions are home to thousands of questions. We train our frontline staff to ask questions of our members -- “is this a check you were expecting to receive?” “What denominations would you like that [...]
Not all change is the same
How often do you hear advice suggesting you “make a change” or “step out of your comfort zone”? There’s a reason...consistency might be easier, safer, and reliable, but it doesn’t promote growth. [...]
CUNA’s Donovan to speak at World Council financial inclusion webinar
CUNA Chief Advocacy Officer Ryan Donovan will be one of several speakers at the World Council of Credit Unions’ International Advocacy webinar, scheduled for Sept. 29 at 9 a.m. ET. Registration is now open [...]
Congressional speakers share legislation outlook during final day of Caucus
During the final day of NAFCU’s Congressional Caucus, several lawmakers shared policy insights on the economic recovery and what can be done to ensure financial institutions, like credit unions, are being given the tools [...]
Inside Marketing: 4 social media channels to better engage with Gen Zers and millennials
Credit unions have lost a lot of ground with Gen Z and millennials. Why? Mainly because the majority of young adults are not familiar with credit unions. According to a survey of more than 500 [...]
Driving branch traffic in a digital world
Banking technology is improving by the day and digital adoption rates are skyrocketing after the pandemic. Are we headed for a future where all transactions will be digital and branches will close? Nope! People still [...]
How to pay your bills when you can’t work
Life is unpredictable. One moment you’re healthy and active, and the next moment an accident or illness strikes unexpectedly and you’re not — a reality many people have recently experienced firsthand during the COVID-19 [...]
Why we need criticism
We all have blind spots that hinder performance and keep us from achieving our goals. Blind Spots are personality traits and/or unhealthy behaviors that we don’t see but are often evident to others. [...]
A little cyber hygiene stops big problems
T-Mobile. Colonial Pipeline. Acer. What do they all have in common aside from being multibillion dollar companies? They’ve all been hacked in recent months due to poor cyber hygiene. As Matthew Swenson, Chief of [...]
Equity market duration and the Wizard of Oz
Last week, Bank of America Corp.’s head of U.S. equity and quantitative strategy, Savita Subramanian, said something very interesting about the S&P 500: “The S&P 500 has essentially turned [...]
Study finds fintech offers lending promise rather than missed opportunities for credit unions
Sometimes the effort credit unions take to protect themselves creates the opposite effect — the effort itself harms the organization’s best interests and the interests of those you dedicate yourselves to helping. A recent study [...]
3 ways to repair a broken budget
If you're new to budgeting, it can be tempting to just look the other way sometimes. If you’re having trouble staying within the parameters of a new budget, here are three helpful tips… Be [...]
There’s a “new” trend in town: affinity-based big banks
Banking built for Black America. Queering banking for the better. Banking for environmentalists. Financial services companies that target specific consumer demographics or interest groups seem to be becoming a “thing” these days. If that sounds [...]
6 things the best CU leaders are doing … right now!
Every catastrophe has its blessings. Leading the people we serve through the pandemic is no different. Don’t get me wrong––I want this behind us as much as anyone. It’s just that experience [...]