Learning to listen
We were desperately late on the way to taking my three kids (ages 12, 9, and 6) on the Block Island Ferry for the first time. I told them they could have all the candy [...]
News Archives
Donovan: Banks fight old battles while CUs work to help
Banks continue to fight “old, settled battles” as America’s credit unions remain focused on improving members’ financial well-being, CUNA Chief Advocacy Officer Ryan Donovan wrote Friday in Morning Consult. Donovan notes that banks still [...]
NAFCU advocacy working to ensure SBA does not become a direct lender to small business
As part of its markup of its section of the Democratic budget reconciliation package, the Build Back Better Act, the House Small Business Committee late last week approved legislation that included a proposal to grant [...]
Case in point: KEMBA Financial Credit Union and Upstart show how to grow lending with AI
One of the great things about my job is that I get to hear from so many smart people who are driving credit union innovation. We recently hosted a conversation with a couple of technology [...]
Recognizing leadership in the media: A Ted Lasso story
Despite popular belief, sometimes a good television show teaches viewers valuable life truths. According to Gwen Moran’s recent article from Fast Company, when it comes to Ted Lasso, a popular comedy show about an [...]
How to decipher the necessary managed IT services for credit unions
No matter what industry you are in, after your organization makes a large technology purchase or a significant operational change, the next logical thought is how to make the most return on your investment. But, [...]
Boost loan approval rates with better conversations
Online loan origination systems have radically improved the lending process. By leveraging these innovative systems, banks and credit unions have streamlined loan process workflows, making loan teams more efficient and enabling them to process more [...]
What to look for in an employee benefits consultant
Having a strong employee benefits package can set your company apart from other employers who are recruiting high-quality candidates at a time where job vacancies are high and good prospects are highly sought after. Therefore, [...]
Buy now pay later basics: 5 things to know before you shop
When checking out at your favorite online store, you may have seen the option to “Buy Now Pay Later.” Buy now pay later (BNPL) programs are becoming more common as retailers partner with companies to [...]
CUInsight Weekly Minute with Robbie Young – September 17, 2021
Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week. Mentioned: Celebrating Hispanic Heritage Month by OSCAR PORRAS, HUMANIDEI National Hispanic Heritage month is here [...]
3 reasons you should visit your credit union
As technology has progressed over the years, it's hardly necessary to actually walk into your credit union for normal banking activities. You can deposit checks, check your balances, send money, and a lot more, all [...]
Don’t let your dress code derail your brand
“The next time you are heading out the door, pause at the mirror and make sure that what you see reflects your purpose and value.” --Amy Spiegel Nothing stirs up a good fight in your [...]
The questions credit unions need to be asking
Credit unions are home to thousands of questions. We train our frontline staff to ask questions of our members -- “is this a check you were expecting to receive?” “What denominations would you like that [...]
Not all change is the same
How often do you hear advice suggesting you “make a change” or “step out of your comfort zone”? There’s a reason...consistency might be easier, safer, and reliable, but it doesn’t promote growth. [...]
CUNA’s Donovan to speak at World Council financial inclusion webinar
CUNA Chief Advocacy Officer Ryan Donovan will be one of several speakers at the World Council of Credit Unions’ International Advocacy webinar, scheduled for Sept. 29 at 9 a.m. ET. Registration is now open [...]