PODCAST: A purpose reset
COVID brought many changes, but Joseph Michelli hopes leaders will see the last year as an opportunity to hit the pause button and become more intentional about how they lead. “I hope they will use [...]
News Archives
The future of cash and credit unions
For many years, digital banking platforms and applications have been improving while the use of cash in America and around the world has been declining. Recent advances in technology combined with social distancing measures have [...]
DOJ endorses interchange rule that credit unions hate
A fight is brewing between the Biden Administration and credit union trade groups over a Federal Reserve proposal to require financial institutions to give merchants a choice of debit card networks for online transactions and [...]
5 reasons your branches don’t stack up to your competition
I repeatedly encounter situations in my market studies where one competitor significantly underperforms a local competitor of similar size. In conversations with senior leaders at the underperformer, I often find both awareness of the lackluster [...]
How to be a leader your team wants to follow
To get the most out of employees, leaders need to inspire, motivate, and encourage creativity. For most leaders, they have to invest time to develop important characteristics to have their employees follow them. As you [...]
CUInsight Weekly Minute with Robbie Young – August 13, 2021
Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week. Mentioned: All people are different people … by JILL NOWACKI, HUMANIDEI In August 2020, Ted Lasso [...]
Step 3: Find the courage to put your ‘Path to Primary’ into action
You’ve already learned the first two steps in the path to primary, now let’s tackle the most critical one of all: Finding the courage to act. (Step 3 of our three-part series). Over [...]
A picture is worth a thousand strategic plans
If you watched the Olympics, chances are you saw athletes visualizing how their event would unfold for them – maybe even seeing their lips or arms move as they executed their performance in their mind. You [...]
International CU development: Culture lessons from an African frog
Assignments to remote African credit unions present interesting lodging arrangements. There are no hotels in places like Senegal’s Ndiaw Ndiaw Village, a six-hour drive from Dakar, into the Sahel Desert. At Ndiaw Ndiaw, I [...]
Listening for what you need to hear
As an executive, you rely on information from your colleagues to stay informed and make decisions. But, is the information you hear what you “need to hear” or what others might “want you to hear.” [...]
Fed proposal is threat to consumers, card issuers, payments system
America’s credit unions vehemently oppose any regulation or legislation that would impact the operation of credit or debit cards, CUNA wrote to the Federal Reserve Wednesday. The Fed proposed a rule to require debit [...]
Recent spike in prices is likely a thing of the past, says NAFCU
On a seasonally adjusted basis, overall consumer prices rose 0.5 percent in July, with the Bureau of Labor Statistics reporting the overall consumer price index (CPI) grew 5.3 percent over the 12-month period. [...]
CFO Focus: Mortgage rates will rise with credit union impacts
Low mortgage interest rates have had a huge impact on credit unions as well as the rest of the financial services sector. The low rates have fueled a refinance boom that continues to this day. [...]
What credit unions can learn from the Norwegian Women’s Beach Handball team
While the Olympics are over, the stories of international sporting lessons are not. These sometimes transcend individual athletic feats and tell of hard-fought life challenges. One of these stories is about the Norwegian Women’s [...]
Is check fraud still a thing? Why check fraud is still a thing
If you search when checks started being used, you might find a lot of conflicting results. Some scholars argue that evidence of checks can be dated back as far as the 12th century. So with [...]