The credit union experience is centered on a local, personalized member journey. And that usually starts online. At least half of all web traffic is on a mobile device and “bank near me” searches have [...]
These days, data is its own currency. It can help you better understand your members, forecast upcoming trends, and make better business decisions. And those better decisions can translate directly into better profits. According to [...]
While more organizations embrace digital transformation, there is a misperception for what it is exactly. Yes, it’s a process for modernizing legacy technology and building new capabilities to better serve members. But technology actually [...]
If you're spending too much money on food, the easy remedy is to eat out less. If you've already done that, then you may be looking for ways to cut back on your grocery bill. [...]
The Federal Housing Finance Agency (FHFA) last week released further proposed amendments to the regulatory capital framework rule for the Government Sponsored Enterprises (GSEs) Fannie Mae and Freddie Mac. Additional details can be found on [...]
In two letters sent to Congress late last week, NAFCU—along with dozens of other associations—called on Congress to reject any effort to include the proposed IRS reporting requirements in the budget reconciliation package [...]
Anyone who knows me knows I have a very well-developed, self-deprecating sense of humor. It’s been part of my executive survival plan for three decades! In general, I try not to take myself too [...]
Adoption of digital banking isn’t just accelerating—it’s taking root, according to a recent survey from Chase. Post-pandemic, consumers have drastically changed how they bank. Those who were once reluctant to leverage digital [...]
Foundational credit union values can lead to profound impacts on your members and the communities you serve. Life insurance is one of the ways you can enact meaningful change. This September, use Life Insurance Awareness [...]
Over Labor Day weekend 2020, 11 different significant wildfires — defined as burning 1,000 acres or more — broke out in Oregon. All told, these fires burned more than 721,000 acres of land, destroying thousands [...]
The National Credit Union Administration will test a post-exam survey to allow financial institutions to provide timely feedback to the agency, board Chairman Todd Harper said in a letter sent to credit unions last week. “[...]
In the wake of Hurricane Ida, which caused damage and flooding from Louisiana all the way to New York, the CFPB sent a message to its e-mail subscribers reminding them of its 2018 Supervisory Policy [...]
Thank you for tuning in to episode 17 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Recent changes in overdraft fee practices at some banks and new product offerings by fintech providers have made a big splash in the news recently. Bolstered by a renewed interest in consumer protection initiatives by [...]
Here we go again, the war on talent is back and has become a tougher battle than ever before. You can’t go into a meeting or corporate board room where you do not hear [...]
