Vendor and partner relationships are essential to credit unions. Taking a strategic approach to these important relationships can better position the organization for future moves, boost performance, save resources and maybe even lessen the total [...]
Givers of hope. Sounds epic, right? But it’s precisely what financial institutions have the potential to be if their top priorities are to listen, educate, and include. Joining us this week on CRMNEXT’s [...]
For the past three years, CAP COM Federal Credit Union ($2.6B, Albany, NY) has been honing its abilities to reduce risk and maximize reward — taking care to not throw out the BABI with the [...]
From early conversations to transitional considerations, 25 credit union executives and board members provide a roadmap for navigating through the merger process in this white paper from DDJ Myers. The third part of this series [...]
On Thursday, August 12, 2021, the National Credit Union Administration (NCUA) issued Letter to Credit Unions 21-CU-08 to provide the industry with key updates on the agency’s ongoing efforts to modernize its technology. This [...]
Thank you for tuning in to episode 117 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CUES. CUES is [...]
“People Helping People” and “People Not Profit” have been the credos of credit unions since their founding in the United States. Recently, there’s been a significant push to promote those credos as part of [...]
What does the future hold for your credit union? Strategic planning season is just around the corner. Or maybe it’s already here. For many, strategic planning is a never ending process that continually challenges [...]
2020 shined a light on the countless inequities Black and brown people face daily. Whether it’s the often-disregarded pay gap or the traumatic realities that in fact police brutality is real, societal problems facing [...]
The Federal Financial Institutions Examination Council (FFIEC), on behalf of its members, issued guidance that provides financial institutions with examples of effective authentication and access risk management principles and practices for customers, employees, and third [...]
In a letter to the NCUA regarding the mid-year budget review, NAFCU President and CEO Dan Berger urged the NCUA to "promptly schedule its customary mid-session budget review and public meeting to fulfill the agency's [...]
Over the past year, uncertainty tied to the economy and the COVID-19 pandemic has led many businesses to embrace a “wait and see” approach, pushing back decisions about major investments and setting arbitrary deadlines to [...]
COVID brought many changes, but Joseph Michelli hopes leaders will see the last year as an opportunity to hit the pause button and become more intentional about how they lead. “I hope they will use [...]
For many years, digital banking platforms and applications have been improving while the use of cash in America and around the world has been declining. Recent advances in technology combined with social distancing measures have [...]
A fight is brewing between the Biden Administration and credit union trade groups over a Federal Reserve proposal to require financial institutions to give merchants a choice of debit card networks for online transactions and [...]
