Publisher’s Note: CUInsight is hosting a free webinar Wednesday, September 1st titled, “3 ways CUs can engage students as they return to school”. We hope you’ll join us! Register here. Technology has fundamentally [...]
Card processing for merchant services is an integral part of a credit union's mission to serve small businesses. It's fair to say that credit card payment processing is the lifeblood of many successful entrepreneurs, and [...]
Traditionally, in public relations, one of the first things you think about when crafting a pitch, release or post is, “how is this different, unique, special,” etc. The idea is to come up with a [...]
We’re living through one of the most explosive periods of economic growth in recent history. After the pandemic shuttered storefronts and stalled the economy, businesses both small and large are today roaring back into [...]
In a letter to the NCUA regarding its 2021 Regulatory Review with one-third of regulations, NAFCU Director of Regulatory Affairs Ann Kossachev wrote to NCUA’s General Counsel Frank Kressman. Kossachev noted that certain aspects [...]
For most of us there is a process to career success. First we need to establish our footing, then learn the ropes, demonstrate our talents, and gradually move up the corporate ladder until we reach [...]
Customer: “Hey waiter, there’s a bank in my soup!” Waiter: “Thanks for checking – looks like we aren’t giving the chefs enough credit.” And, scene! Setting the stage A little over six years ago, [...]
It was 10 years ago when Merck Sharp & Dohme FCU ($802.0M, Chalfont, PA) contracted a strategic planner to facilitate its annual planning session. The planner helped the board and executives at the Keystone [...]
Zoomers, also known as Gen Z, are the “Digital Natives,” making up 32% of the U.S. population as of May of 2020. First, let's talk about what the name Zoomer actually means. Zoomers are [...]
Mankind has been interacting with payments technology since the literal dawn of civilization. In part one of our two-part infographic series, we explored how the very first methods of payment used on earth developed into [...]
Technology innovation affects all areas of your institution. To keep up, operate efficiently and meet member needs, credit unions’ risk and compliance approaches—and the tools and technology used to support them—must also evolve [...]
Over the past few years, businesses have been looking for new ways to modernize consumer communications. Just as email significantly reduced impact of direct mail marketing, new technologies are surpassing email opens rates. SMS is [...]
For credit unions, members are at the center of everything. Members take out loans and deposit their hard-earned paychecks in share accounts. They rely on their credit union for help with all aspects of their [...]
I quit… now what? Breathe… I mean it. Don’t take it personal. Allow the air into your lungs because this is just the beginning. I know… I know. You’re already short people. According [...]
Jim Hayes has been named as the new president/CEO for State Employees Credit Union in Raleigh, N.C. Hayes was most recently president/CEO of Andrews Federal Credit Union in Suitland, Md. “I’ve [...]
