Credit union branches—dead or alive?
The perennial debate rages on. For quite a while, we’ve heard that branches are dead (or dying)—”nobody needs to venture into brick and mortar when they can do all of their ‘banking’ from [...]
News Archives
5 executive insights on the future of the workplace
We had a lively talk with a diversity of opinion about the future of the workplace at this year’s CEOs and Senior Executives Conference. Our panelists had very different ideas about what the past [...]
Mobile devices: A hacker’s paradise
Mobile devices may not be your first thought when you hear of cyberattacks. However, the somewhat frightening reality is that mobile devices are the perfect recipe for disaster when it comes to being targets. Did [...]
Can your overdraft program overcome the current narrative?
As a result of the financial impact COVID-19 has had on many consumers, legislators have renewed criticism of overdraft services. Before taking a “wait and see approach,” there are some of the common themes legislators [...]
How we really learn to lead
Although some may believe that leadership only sprouts from long-term experience in an industry, true leadership can be like riding a bike – through observation, training, and experimentation. In a recent post on Dan Rockwell’s [...]
CUInsight Minute with John Pettit – September 24, 2021
Welcome to the CUInsight Minute, sixty seconds from our Managing Editor John Pettit with our favorite reads from the week. Mentioned: How to identify members for proactive credit line increases by DINNY LECHMAN, 2020 ANALYTICS [...]
4 tips for tuning up your team
Just like that old car you can't bring yourself to get rid of, sometimes your team needs a good tune-up. If you want your team running like a well-oiled muscle car, here are four tips [...]
The problem with visualizing credit union data
Data visualization is a powerful analytical tool leading to meaningful insights but depending upon the data your credit union is using, visualization can be challenging. Credit union data, like other types of financial data, is [...]
What has been your biggest failure?
A friend of mine was recently asked that in a job interview. It caught her off guard. She said there was about 20 seconds of radio silence (yes it was a Zoom interview) and then [...]
Banking on crypto: Five questions answered on the future of payments
The payments landscape has undergone some major restructuring in recent years. Traditional financial institutions facing recent payments disruptions must now brace for imminent impacts from cryptocurrencies. They need to decide whether to go head-to-head or [...]
Donovan: Proposed expanded IRS reporting ‘huge invasion of privacy’
CUNA Chief Advocacy Officer Ryan Donovan spoke with NBC25 News in Michigan this week about credit unions’ opposition in increased reporting requirements and what comes next after the House Ways and Means committee passed their [...]
Senate version of NDAA protects CU access to military bases
The Senate Armed Services Committee yesterday introduced its bipartisan Committee-approved version of the National Defense Authorization Act (NDAA), which, in a win for credit unions, excluded statutory changes that would threaten the current status of [...]
Why auto leasing makes sense for your credit union in the ‘new normal’
We’ve been here before, except last time it was toilet paper and hand sanitizer: Today’s shortage is new cars, and the impact on consumers is far greater than hours-long checkout lines or upset [...]
Marketing P2P services to improve member adoption
When people want to send money to someone, the first question they ask starts with "do you have," followed by the name of a person-to-person (P2P) payments provider. Credit unions want to be part of [...]
How credit unions can help underbanked members overcome barriers to financial inclusion
For most of us in America who count on financial institutions to manage our primary financial requirements may find it difficult to believe that, according to the Federal Deposit Insurance Corporation (FDIC), 14.1 million [...]