A couple weeks ago I was collaborating with a business development leader at a credit union about different ways to go about creating a financial wellness educational program that can be delivered live or through [...]
Teamwork. One of life’s earliest lessons. If you have siblings, you probably learned teamwork at home when you picked up your toys or had chores. As an identical twin, I learned teamwork early in [...]
The House Financial Services Committee will discuss several credit union-related bills in a hearing this week, and Treasury and Federal Reserve leaders will testify before committees in both chambers. The House is expected to consider [...]
The CFPB Thursday issued a new report that recognized a significant increase in consumer complaints over the last 18 months, particularly in loan origination and credit reporting. Of note, complaints regarding loan origination are 50% [...]
Someone once said confidence and courage come through preparation and practice. For those new to their positions, especially leadership roles, preparedness couldn’t be more essential. And for women, the journey to confidence can be [...]
Section 1071 of the Dodd-Frank Act was intended to facilitate fair lending laws by identifying business and community development lending needs and barriers for small, women-owned and minority businesses. Section 1071 amended the Equal Credit [...]
We all got better at digital in 2020. COVID-19 accentuated trends that were already in motion. Closed branches and stay-at-home orders meant every credit union had to accelerate their level of digital functionality and sophistication [...]
As organizations have adapted to changes in the world, we’ve adjusted how we conduct business to serve our members. This includes how we interact in a virtual space, what services we offer and how [...]
Digital services are not a one-size-fits-all component of a credit union’s operations. For some industry players, organizing digital offerings and teams can be complicated by geography and member preference — as is the case at [...]
Earlier this month, the Board of Governors of the Federal Reserve System (Federal Reserve) issued a paper on Community Bank Access to Innovation through Partnerships. In the paper’s preface, the Federal Reserve noted that [...]
Thank you for tuning in to episode 120 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CUES. CUES is [...]
I have been doing marketing for well over 18 years now, and one thing that has fascinated me working with credit unions is why isn’t marketing doing more? Talk to any marketer today at [...]
As the busy holiday season approaches, flexibility is a required skill for all of us. We tend to appreciate businesses and financial institutions that can be flexible alongside us and make life easier by meeting [...]
Open banking – a simple idea with far-reaching impact It’s a fairly straightforward concept. The phrase “open banking” describes the technology to enable members to share their account information, transaction history, and related financial data [...]
CUNA encourages Congress to enact legislation that provides flexibility to NCUA to offer forbearance from prompt corrective action to otherwise healthy credit unions impacted by federally declared emergencies or disasters, it wrote to a House [...]
