Anyone who knows me knows I have a very well-developed, self-deprecating sense of humor. It’s been part of my executive survival plan for three decades! In general, I try not to take myself too [...]
Adoption of digital banking isn’t just accelerating—it’s taking root, according to a recent survey from Chase. Post-pandemic, consumers have drastically changed how they bank. Those who were once reluctant to leverage digital [...]
Foundational credit union values can lead to profound impacts on your members and the communities you serve. Life insurance is one of the ways you can enact meaningful change. This September, use Life Insurance Awareness [...]
Over Labor Day weekend 2020, 11 different significant wildfires — defined as burning 1,000 acres or more — broke out in Oregon. All told, these fires burned more than 721,000 acres of land, destroying thousands [...]
The National Credit Union Administration will test a post-exam survey to allow financial institutions to provide timely feedback to the agency, board Chairman Todd Harper said in a letter sent to credit unions last week. “[...]
In the wake of Hurricane Ida, which caused damage and flooding from Louisiana all the way to New York, the CFPB sent a message to its e-mail subscribers reminding them of its 2018 Supervisory Policy [...]
Thank you for tuning in to episode 17 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Recent changes in overdraft fee practices at some banks and new product offerings by fintech providers have made a big splash in the news recently. Bolstered by a renewed interest in consumer protection initiatives by [...]
Here we go again, the war on talent is back and has become a tougher battle than ever before. You can’t go into a meeting or corporate board room where you do not hear [...]
We were desperately late on the way to taking my three kids (ages 12, 9, and 6) on the Block Island Ferry for the first time. I told them they could have all the candy [...]
Banks continue to fight “old, settled battles” as America’s credit unions remain focused on improving members’ financial well-being, CUNA Chief Advocacy Officer Ryan Donovan wrote Friday in Morning Consult. Donovan notes that banks still [...]
As part of its markup of its section of the Democratic budget reconciliation package, the Build Back Better Act, the House Small Business Committee late last week approved legislation that included a proposal to grant [...]
One of the great things about my job is that I get to hear from so many smart people who are driving credit union innovation. We recently hosted a conversation with a couple of technology [...]
Despite popular belief, sometimes a good television show teaches viewers valuable life truths. According to Gwen Moran’s recent article from Fast Company, when it comes to Ted Lasso, a popular comedy show about an [...]
No matter what industry you are in, after your organization makes a large technology purchase or a significant operational change, the next logical thought is how to make the most return on your investment. But, [...]
