As a result of the financial impact COVID-19 has had on many consumers, legislators have renewed criticism of overdraft services. Before taking a “wait and see approach,” there are some of the common themes legislators [...]
Although some may believe that leadership only sprouts from long-term experience in an industry, true leadership can be like riding a bike – through observation, training, and experimentation. In a recent post on Dan Rockwell’s [...]
Welcome to the CUInsight Minute, sixty seconds from our Managing Editor John Pettit with our favorite reads from the week. Mentioned: How to identify members for proactive credit line increases by DINNY LECHMAN, 2020 ANALYTICS [...]
Just like that old car you can't bring yourself to get rid of, sometimes your team needs a good tune-up. If you want your team running like a well-oiled muscle car, here are four tips [...]
Data visualization is a powerful analytical tool leading to meaningful insights but depending upon the data your credit union is using, visualization can be challenging. Credit union data, like other types of financial data, is [...]
A friend of mine was recently asked that in a job interview. It caught her off guard. She said there was about 20 seconds of radio silence (yes it was a Zoom interview) and then [...]
The payments landscape has undergone some major restructuring in recent years. Traditional financial institutions facing recent payments disruptions must now brace for imminent impacts from cryptocurrencies. They need to decide whether to go head-to-head or [...]
CUNA Chief Advocacy Officer Ryan Donovan spoke with NBC25 News in Michigan this week about credit unions’ opposition in increased reporting requirements and what comes next after the House Ways and Means committee passed their [...]
The Senate Armed Services Committee yesterday introduced its bipartisan Committee-approved version of the National Defense Authorization Act (NDAA), which, in a win for credit unions, excluded statutory changes that would threaten the current status of [...]
We’ve been here before, except last time it was toilet paper and hand sanitizer: Today’s shortage is new cars, and the impact on consumers is far greater than hours-long checkout lines or upset [...]
When people want to send money to someone, the first question they ask starts with "do you have," followed by the name of a person-to-person (P2P) payments provider. Credit unions want to be part of [...]
For most of us in America who count on financial institutions to manage our primary financial requirements may find it difficult to believe that, according to the Federal Deposit Insurance Corporation (FDIC), 14.1 million [...]
As we continue to navigate the COVID-19 pandemic, the theme of gratitude keeps many of us afloat and moving forward. Not only am I grateful for the multitude of authors that have continued to publish [...]
In my last post, we covered one credit union’s digital transformation and cloud computing journey. George Estrada from AWS, Bipin Sahni from Persistent Systems, and Lisa Anderson from Affinity Plus FCU had outlined for [...]
Diversity, equity and inclusion is a complex movement that continues to evolve, challenge our assumptions and push us forward. Done well, DEI can transform company culture and be a strategic differentiator for credit unions. The [...]
