Over the course of the pandemic, credit unions have seen their balance sheets grow at an accelerated pace. This has been fueled by COVID-related policy response, including multiple stimulus payments and a sustained period of [...]
If your personal data has been compromised, you often won't learn about it until T-Mobile, Facebook, Marriott, DoorDash, LinkedIn or any other company you're trusted with your information notifies you about a data breach. By [...]
In the early months of COVID-19, ELGA Credit Union ($1.15B, Burton, MI) became one of the first local financial institutions to reopen its branch lobbies in and around Flint, MI. Soon, the credit union [...]
On September 27, 2021, NCUA published a notice in the Federal Register regarding the Call Report. The notice is only about a page long, and is seeking comments on changes that include: Restructuring to streamline [...]
Military families are special. The character of their lives is marked by sacrifice, dedication, and unending support. They know what it means to come together as a family unit to make it through long trainings [...]
Determining the right approach for supporting members who occasionally come up against liquidity needs can be complicated given the current environment of regulatory speculation. News coverage of how some banks and credit unions are modifying [...]
Starbucks will let you pay for your Caramel Macchiato with it. Whole Foods is happy to accept it for that deli container of buckwheat pilaf. And Microsoft—a corporate granddaddy in the space— embraced it [...]
“What people say, what people do, and what they say they do are entirely different things.” - Margaret Mead In the quote above, anthropologist Margaret Mead succinctly articulated what she observed across a variety of [...]
At its recent big.bright.minds Conference, Filene Executive Director Mark Meyer lifted up three emerging themes in financial services: digital transformation, mining for growth, and remixing the value proposition. This really struck a chord [...]
CUNA's National Awards Committee announced the 2021 recipients of the Dora Maxwell Social Responsibility Community Service Award, the Louise Herring Philosophy-in-Action Member Service Award, and the Desjardins Awards for Financial Education. State Leagues across the [...]
The NCUA during its October meeting issued a final rule to add an “S” component to the CAMEL rating system, which rates a credit union’s sensitivity to the market. The final rule also redefines [...]
While empathy is the cornerstone of the credit union mantra, “people helping people,” I would argue it has never been more necessary than today. Regardless of how you feel about COVID-19, vaccines, masks or the [...]
"Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.” – Stephen R. Covey While author, educator and businessman Stephen R. Covey clearly points out the [...]
Artificial intelligence (AI) is a disruptive technology gaining widespread adoption across many industries, including banking and financial services. If you ask someone for an example of AI, you might hear responses such as product recommendations ([...]
Innovative, new payment options like Buy Now, Pay Later (BNPL) and point-of-sale (POS) financing are becoming increasingly popular with consumers at checkout — due in large part to their low-friction, convenient nature. This holds especially true [...]
