Don’t be spooked by fraud!
Creating a web of prevention, detection, and prediction is the best defense against fraud. In some cases, it will require slight tweaks to an existing fraud strategy to prevent massive losses. In other cases, a [...]
News Archives
System-wide cooperation can lead to nationwide impact
A CEO recently told me that credit unions need to talk more about Financial Well-Being for All. We need to be more present, more consistent, to ensure it remains at the forefront of our movement. [...]
Save or pay off debt? Here’s what to consider
If you feel like debt is weighing you down, but you want to build up some savings, too, you’re not alone. Our quarterly Consumer Pulse shows that, despite challenges to household budgets, some people [...]
The five types of hackers after your business’s data
Let’s start off with a simple question: What type of data does your business store? A. Client or donor information B. Internal proprietary data C. Financial Data D. Trade Secrets E. Sensitive or Classified [...]
One easy way to get loyal members to leave your credit union
Mood or mode? Did you know both words share the same root word? Modality. A modality is the way or mode in which something exists or is done. I point this out because it’s [...]
COVID-19 vaccine mandate for large employers
On November 4, 2021, the Occupational Safety and Health Administration (OSHA) published its awaited vaccine mandate for employers with 100+ employees. This interim final rule, published as an Emergency Temporary Standard, goes back to a [...]
The CUInsight Experience podcast: Linda White – What can we do (#123)
Thank you for tuning in to episode 123 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by CUES. CUES is the leading talent [...]
Recognizing diverse remote working experiences at credit unions
Where people work best is a hotly debated topic today, but there’s an aspect of the issue that is often left out of conversations. Across the industry, across organizations, and even across individual departments, [...]
Growth by merger is not the only option
A strong rationale for credit unions to merge is as a means of achieving growth. However, mergers are certainly not the only way to grow. Credit unions also can achieve growth organically by adding new [...]
Hello old friend – The reappearance of excess deposit bonds
A tsunami of deposits has flooded financial institutions during the COVID pandemic. However, as the economy begins to recover, financial institutions are slowly getting back to growth mode. Even though financial institutions continue to feel [...]
October jobs report signals ‘return to normal economic activity’
CUNA Senior Economist Dawit Kebede issued the following statement in response to the Labor Department’s October Jobs Report: “The job market showed strong growth in October, as expected, after two months of disappointing performance. [...]
NAFCU urges CFPB Director Chopra to extend comment period for section 1071 proposal
NAFCU, along with over 80 trade associations, Thursday sent a letter to CFPB Director Rohit Chopra urging for an extension to the Bureau’s 90-day comment period for its section 1071 proposed rule. The group [...]
Diversity Insight: 5 powerful ways to take REAL action
People need new ways to think about and talk about diversity. Leaders need new skills to enable equity and inclusion in the workplace. And organizations need scalable ways to ensure that their diversity and inclusion [...]
NCUA FAQs on end of forbearance and foreclosure/eviction moratorium
As part of its “Navigating and Understanding the End of Pandemic-Era Homeowner Protection Programs” (21-CU-09, blogged about here), the NCUA published a set of FAQs regarding the end of COVID-19 forbearance programs and foreclosure and [...]
The difference between a payment gateway vs. payment processor
To start, let’s keep it simple. Think of the gateway as a helpful tool that you, your customers, or your employees can use to approve or decline a transaction, which triggers your payment processor [...]