News Archives

Small business credit basics: Tips for the self-employed

Small business credit basics: Tips for the self-employed

If you’re getting into business for yourself, say through ride sharing, freelance work or selling products online, you’re likely starting to take business cash flow seriously. Your personal finances and business finances may [...]

When it comes to member service, every experience counts

When it comes to member service, every experience counts

In celebration of National Customer Service Week, we would like to recognize all our CO-OP employees who work with our client credit unions to deliver the exceptional service our members deserve. This week also presents [...]

Transform your employees’ careers

Transform your employees’ careers

Show your up-and-coming leaders you value their continued success at your credit union. Have them attend the virtual version of NAFCU’s Management and Leadership Institute, October 18-22. This hybrid event enables your staff to [...]

NAFCU pushes back against USPS check-cashing pilot program

NAFCU pushes back against USPS check-cashing pilot program

NAFCU President and CEO Dan Berger Monday expressed concerns with the U.S. Postal Service's (USPS) check-cashing pilot program - which quietly launched Sept. 13 – and allows customers to use payroll or business checks to [...]

A branch on the go

A branch on the go

When Stepping Stones Community Federal Credit Union was exploring ways to grow membership, it  took to the streets in a converted van that became a branch on wheels. “We are in the city. While people [...]

A little birdie told you to outsource branding

A little birdie told you to outsource branding

As things transitioned back toward normalcy during this pandemic, one credit union exec I spoke to expected branch traffic to recover. Well… it hasn’t. Nor do I expect it ever will. This dependency on [...]

The demise of credit cards? Not so fast!

The demise of credit cards? Not so fast!

“Although credit cards dominated the U.S. market for decades, it’s clear that a seismic shift has started taking place, and they will likely become obsolete in a generation or two.” That is a [...]

State of the 2021 auto lending industry

State of the 2021 auto lending industry

Earlier this year, industry experts released a report on the full picture of auto loan debt and trends in the country. Their research data included auto loan originations, prices, term lengths, delinquencies, and other aspects [...]