Wave of ingenuity: Winners of the 2021 Innovation Awards
If the bare necessity of 2020 gave rise to faster and bolder innovation in our industry, this year is riding that wave with even more new ideas coming to market. So the timing couldn’t [...]
News Archives
What to say when you can’t stand what’s being said
Ever had one of those moments where you can’t believe the statement of bias you just heard—but you feel unsure about how to respond? I was heartened to learn from taking the “Diversity, [...]
Lending trends your credit union needs to know now
In order for a lending program to flourish, you need more than great loan products. Given the current climate, it’s more important than ever to grow your credit union’s lending portfolio. NAFCU’s [...]
Planning for success
It is an honor to serve as the President and CEO of the Defense Credit Union Council. Over the last four years, we have seen our trade association thrive and grow because of strategic changes [...]
Women in leadership positions in credit unions: No is a complete sentence!
Have you ever been invited somewhere, and you say yes and then dread it as the date approaches? Or perhaps said yes to a project that you truly have no interest in? Or maybe said [...]
Mental health matters and the value of genuine engagement
In the past eighteen months, we have collectively been navigating unprecedented times and events. While social unrest and economic uncertainty are not uncommon, adding a resurgent global pandemic, active hurricane season, raging wildfires, and earthquakes, [...]
CFPB under Chopra should balance consumer protection, access to services
CUNA wrote to new Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra Tuesday highlighting several key principles that should guide future CFPB actions. Chopra was confirmed in September by the Senate to lead the CFPB. “[...]
August jobs report reveals payroll gains miss, but still a few positive signs to consider
The Bureau of Labor Statistics issued the September jobs report last Friday, which revealed that for the first time in 2021, payroll gains failed to hit the 200,000 mark. The report also showed that [...]
How you can help close the wage gap for black women
On average, Black women are currently paid 63 cents for every $1 paid to a non-Hispanic white man, according to 2020 U.S. Census data as reported by the National Partnership for Women and Children. [...]
Hispanic marketing pillars
After a very tough year dealing with post-pandemic problems, credit unions are starting to see the silver lining. Credit unions continue to figure out the best way to help members and the surrounding communities. Now [...]
Growing your consumer loan portfolio in the digital age
Join our discussion about the opportunity to embrace digital transformation. We sat down with Jeff Keltner, SVP of Business Development at Upstart and talked about the current environment and challenges credit unions are facing, the [...]
Can your FI recognize account holder financial stress, before it’s too late?
All financial institutions have an obligation to ensure account holders are in the best financial state they can be in. FIs are uniquely positioned to provide complimentary practical education and services, as well as necessary [...]
Why using a single card processor pays for credit unions
The payment landscape is changing rapidly, and today’s members have more choices than ever before. Building a Primary Financial Relationship (PFR) with your members is about giving them all the tools they need to [...]
What’s in a name: Chief Branding Officer
A consulting gig brought Mike Patterson to Horizon Federal Credit Union ($135.4M, Williamsport, PA); the opportunity to put his experience and ideas into action kept him there. Patterson became the Keystone State cooperative’s [...]
The CUInsight Experience podcast: Greg Mitchell – Going beyond (#121)
Thank you for tuning in to episode 121 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by CUES. CUES is the leading talent [...]