Credit union marketing lies we tell
First, let’s get on the same page about what a LIE is. A lie is an untruthful assertion in which the speaker intends to cause belief in the truth of a statement that the [...]
News Archives
Issues to watch: Fall edition
The high-wire act on Capitol Hill, encompassing infrastructure, an expanded social safety net, the federal debt ceiling and a stopgap bill to keep the government open past September 30 also features lower profile issues that [...]
Focus on the funnel
Credit unions have traditionally viewed customer acquisition through the lens of depository products, like checking and savings accounts, while lending has typically been relegated to cross-sell products. Today, however, many banks and credit unions are [...]
How to spot burnout and mitigate it
Tax season is stressful and oftentimes can lead to employee burnout. Staff members who start to feel this way are likely to quit, and oftentimes they don’t wait for the end of tax season [...]
The impact soaring inflation (short term or long) could have on banking
Higher inflation is back. The questions now are how severe it can get and how long will that last. “Inflation is running well above target and we expect it will continue to do so in [...]
Leading from within
For those who read my blog consistently, you know that I’ve mentioned before, effective leadership incorporates empathizing and focusing on those in your organization. Self-serving leadership, on the other hand, undermines empathy and instead [...]
CUInsight Minute with Lauren Culp – October 15, 2021
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: Adoption: Unlocking new opportunities – for credit unions and families by CARL CLARK, HUMANIDEI [...]
Your 2021 Halloween candy deals!
It's October 15th. Do you know where your candy is? If you haven't yet purchased enough sugary goodness to fill up your Halloween bowl, have no fear. Here are four great Amazon deals to help [...]
Crossroads of risk management, siloed or not: Do you want to take the risk?
The risk management function has been one that many credit unions have struggled with, as they find themselves not fully understanding the importance of it from a companywide perspective. The role of a risk manager [...]
Meeting home contractors’ financial needs in 2022
Financial professionals can support home contractors and help them achieve their construction goals. With adequate funding, individuals can reconstruct or add to their properties following a tumultuous time. In 2020, the construction industry experienced financial [...]
Diversity and inclusion: Challenge your perceptions
Imagine it’s 10pm. You hear a noise outside and open the door to find your house surrounded by armed militia. You are dragged forcefully from your home, away from your wife and young children. [...]
NCUA’s proposed CCULR of 10% too high to help majority of CUs
Any changes to risk-based capital requirements—including the proposed adoption of a complex credit union leverage ratio (CCULR)—requires a delay of the Jan. 1, 2022 RBC effective date, CUNA wrote to NCUA Thursday. CUNA [...]
Airfare prices fall as supply chain issues persist
On a seasonally adjusted basis, overall consumer prices rose 0.4 percent in September, with the Bureau of Labor Statistics reporting the overall consumer price index (CPI) grew by 5.4 percent over the 12-month [...]
CFO Focus: A tale of two models
In 2020, most Securities and Exchange Commission-filing institutions were required to move to the new current expected credit loss, or CECL, model. Following the 2007-2008 financial crisis, the CECL model aimed to provide more timely [...]
A loss of $7,227 per ‘people problem’ per day
In research about the cost of “people problems” published in Harvard Business Review in 2016, Tanya Menon and Leigh Thompson report that “executives estimated wasting an average of $7,227.07 per line item per [...]