News Archives

Credit union growth survey results – The woes of loans

Credit union growth survey results – The woes of loans

Throughout September of 2021, we conducted our quarterly survey on credit union growth to help industry executives identify trends, compare plans and pace with peers, and anticipate the future direction of industry. The driving factor [...]

CFPB issues semi-annual report to Congress

CFPB issues semi-annual report to Congress

It’s officially spooky season!  It gets dark earlier in the day, the moon was full last night, scary movies are all the rage, and all sorts of creepy crawly costumed creatures will soon be [...]

What’s in a name: Vice President of IT and eServices

What’s in a name: Vice President of IT and eServices

When a credit union executive cites successfully deploying Office products during a pandemic as a major accomplishment, that’s a sign they’re a committed back-office person, someone responsible for the smooth functioning of a [...]

Storytelling & new ideas

Storytelling & new ideas

The art of storytelling is not new but technology for identifying, engaging, and responding to audiences is always evolving. For this reason, the Dakota Credit Union Association’s 2021 New Ideas Conference married classic marketing [...]

Compliance: NCUA issues guidance, announces upcoming ECIP action

Compliance: NCUA issues guidance, announces upcoming ECIP action

Eligible low-income credit unions (LICUs) may accept 30-year subordinated debt investments from the Treasury’s Emergency Capital Investment Program (ECIP), as detailed in a letter to credit unions (21-CU-11) from NCUA. A LICU may treat [...]

Episode 5: Zoomer Perspective (Where I Choose to Bank)

Episode 5: Zoomer Perspective (Where I Choose to Bank)

https://open.spotify.com/episode/6K91mwYazbp4jzbf3aXAt5 With many Zoomers new to banking products and services, there is much to learn about what financial institutions can do to appeal to them specifically. In this podcast, two [...]

3 member experience trends to watch

3 member experience trends to watch

There was so much good material at the 2021 Innovation Spotlight event, I could write for weeks about all the smart things I heard there. In keeping with my favorite subject for a bit, I [...]