Good Governance: Board members as futurists
You woke up this morning in the future. You probably didn’t think much about it because human nature, as is most business nature, is to focus on the here and now—the near term. [...]
News Archives
Divestment and climate justice: An untapped opportunity for credit unions?
Young adults care about climate change. As revealed by a recent Pew Research Center survey, “Younger Americans – Millennials and adults in Generation Z – stand out… particularly for their high levels of engagement with the issue [...]
Leveraging the new world of subscription services for portfolio growth
From streaming services to meal kits, subscriptions are big business these days. According to a 2021 survey, 61 million Americans have at least one retail subscription service. Based on an average of 3.7 subscriptions [...]
Driving loan demand through marketing personalization
With loan demands down, how can credit unions, especially smaller ones, innovate to drive demand? Unison Credit recognizes that breaking the mold is the only way forward. While it sounds unintuitive, getting more personal and [...]
Uncover and fulfill small business demands digitally
Guiding small businesses through a digital process to uncover their needs is step one. Step two is to fulfill their demands by recommending the right set of services at the time of digital interaction. Now [...]
3 things credit union marketers need to know about budgeting
The speed at which the marketing discipline continues to evolve, which was escalated during an international pandemic shutdown, is astounding. As budgeting season approaches it's imperative that your credit union or community bank's approach to [...]
The CUInsight story: A chat with Randall Smith
It’s a pretty indisputable fact that CUInsight has found a home at the heart of the credit union community. And this week on CRMNEXT’s Banking on Experience, we’re honored to have CUInsight [...]
What Gen Z’s crypto fascination means for credit unions
Gen Zers are quickly setting their places in today’s economy. It’s important to remember that just because they’re young doesn’t mean that Gen Z isn’t interested in investing. Gen Zers [...]
Actions speak louder: Five factors that build (or break) cardholder trust
Valuable and seamless rewards programs. Features that make it easy for cardholders to pay securely in any channel. Tools that give cardholders always on access and control of their finances. These all play a role [...]
Are you heating the cream?
My wife recently celebrated a milestone birthday, so to her delight, I booked a vacation in the Dominican Republic at an all-inclusive resort. My wife loves nothing more than laying on the beach all day [...]
3 types of emails your credit union must be sending
Have you ever wondered about the types of emails that your financial institution absolutely must be sending? Well, here’s a list of three kinds of emails that all credit unions should be sending to [...]
CUNA calls on President Biden to withdraw IRS reporting proposal
The expanded Internal Revenue Service (IRS) reporting proposal should be withdrawn and the administration should look at more targeted methods of tax enforcement, CUNA and other organizations wrote President Joe Biden Monday. “Our members, and [...]
Lawmakers: USPS does not have statutory authority to expand its postal banking pilot program without congressional approval
Friday, House Financial Services Committee Ranking Member Patrick McHenry, R-N.C. and House Oversight and Government Reform Committee Ranking Member James Comer, R-Ky., wrote to United States Postal Service Postmaster General Louis Dejoy expressing their [...]
Gen Z: How they find your credit union’s website
Generation Z (aka Gen Z, iGen, or Centennials), describes people born between around 1997 and 2012 (following Millennials). This generation is full of digital natives who grew up with internet, social media, and smartphones. The [...]
Justice Department sets major fair-lending enforcement push
The Department of Justice has followed through on a key plank in the Biden campaign platform, with the announcement of a renewed effort to enforce federal fair-lending laws. The announcement specifically launched the Combatting Redlining [...]