The underdog mentality
Society loves a classic, authentic underdog story. Whether it be in sports, film, or life, people can’t help but root for the underdog. You’ve seen it all in other contexts, but have you [...]
News Archives
Moving from a fully funded to self-funded health insurance model
There’s no getting around it—navigating the ins and outs of health benefits is a complicated task for business owners. You are not only tasked with determining what type of health insurance plans to [...]
Looking for a competitive edge for your credit union? The era of DEI is underway
In these days of unbridled cynicism and skepticism centered around bad-faith politics and social upheaval, it seems the power of hope is one of those old-fashioned ideas that appears to have, at least temporarily, outlived [...]
3 things to know about product refund liability
The impact stemming from the pandemic on credit unions and auto loan servicing is ongoing. OEMs have been shut down, stimulus payments have created a surprising decrease in delinquencies as well as an uptick in [...]
Celebrating Roger Heacock: Herb Wegner Memorial Award winner, 2022
During February 2022’s Foundation Dinner, Credit Union Hall of Famer, Roger Heacock, will receive the Herb Wegner Memorial Award for Outstanding Individual Achievement, recognizing his decades-long support and leadership at a national level. After [...]
CUInsight Minute with Lauren Culp – November 12, 2021
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: *We're hiring! Check out our new Director of Marketing position or our Community &[...]
Service before self: Saying thank you for Veterans Day
This month, we celebrate Veterans Day. It is an important day to recognize the sacrifices our fellow citizens have made and continue to make while serving our nation and securing our freedoms. While some of [...]
Ransomware and credit unions: Before, during & after an attack
It’s no secret that ransomware attacks are on the rise, with an attack occurring every 10 seconds since the beginning of 2020. The U.S. Treasury has tied $5.2 billion in Bitcoin transactions [...]
5 reasons your talent is walking out the door
Monday morning, I headed to one of my favorite coffee shops to meet a client for a coaching session. I parked the car, walked up to the door, and found a sign that read “Apologize [...]
FHFA and desktop appraisals in 2022
Desktop appraisals were introduced in March of 2020 in response to the global pandemic, which allowed appraisers to complete the appraisal without entering the subject property. During the Mortgage Bankers Association Annual Conference and Expo [...]
Shared facilities final rule on NCUA’s Nov. 18 agenda
The NCUA board will hear a briefing on modernized examination tools and the agency’s COVID-19 response. The meeting will be streamed live on NCUA.gov starting 10 a.m. ET. The board will also [...]
NAFCU Reg Committee reviews FSOC climate report, several proposals open for comment
NAFCU's Regulatory Committee met Tuesday and discussed the Financial Stability Oversight Council’s (FSOC) October meeting regarding climate change where a long-awaited report detailing climate-related financial risks and recommendations was unveiled. NAFCU also provided an [...]
NextGen Know-How: Demonstrate gratitude to your employees
The pandemic has impacted people in various ways over the past 18 months, and researchers are reporting that many employees are feeling exhausted, burned out and stressed. Gallup has found in their research that employee [...]
What bank & credit union branches must look like in 2022 and beyond
Traditional financial institutions can’t (or don’t want to) close all their branches for good, even given the recent shift to digital banking. There’s a personal characteristic inherent in a financial institution’s [...]
Veterans Day 2021
On Veterans Day, we remember first those who fell and never came home. We remember our veterans with appreciation and respect. We remember them as examples of valor and selfless service that inspires us all. [...]