When determining board members’ development needs, Mina Worthington goes straight to the source, asking each director at Solarity Credit Union, Yakima, Wash., to identify their strengths and weaknesses. “We were wrestling with how individualized to [...]
It’s a good idea to build a little extra room into your budget this winter, even if you aren’t planning on spending a lot on holiday gifts. Products and services across a wide [...]
The holidays are approaching, and we all know this time of year gets busy fast and flies by. In all the pumpkin-spice and peppermint bustle, you probably don’t have much time to spend reviewing [...]
As we approach 2022, credit union marketing plans must hone in on information and details of your ideal members’ lives to engage with them most effectively. Marketers need to focus on having the right approach [...]
To compete effectively with big banks and fintechs, credit unions must focus on increasing engagement with their members. This starts with finding new, innovative ways to generate a compelling member experience beyond their day-to-day banking [...]
First, I must confess, this idea has been on my mind for several years now. In fact, I have shared it with a couple of the credit unions I have previously worked for, but it [...]
The holiday season is synonymous with spending. Those of us with the best budgeting intentions can quickly get into the red as we gather the last-minute essentials and tiniest of stocking stuffers. It all adds [...]
As it stands today, financial institutions (FI) are in a race to implement Robotic Process Automation (RPA) technology in their respective concerns. This is to be applauded as the benefits can outweigh the costs and [...]
When a member comes in to ask for a personal loan, are you just an order-taker? Or are you taking the time to have a conversation to find what would be best for their personal [...]
The House of Representatives will consider a continuing resolution to fund the federal government, preventing a government shutdown ahead of the Dec. 3 deadline. The Senate will resume consideration of H.R. 4350, the National [...]
NAFCU today launched a national digital campaign with the goal of educating Americans on how they can limit the influence that Big Wall Street banks have over their finances and the economy. In addition, the [...]
In what is arguably the first holiday season with buy now, pay later as a “mainstream” payment option, new research reveals many Americans consider it a gift. According to a study by GoCardless, a global [...]
Let’s be honest – GRC (Governance, Risk Management, and Compliance) gets a bad rap. Your credit union team members don’t break for lunch and say, “Hey! Let’s play GRC bingo!” But…maybe they [...]
Earlier this summer, cybercriminals launched a single attack that negatively impacted well over 1,000 businesses. From Quartz: “It all started with a Miami, Florida-based IT services company called Kaseya, which provides security software for [...]
There’s the internet that we’re used to. Whether it is buying bulk paper towels, looking up the latest sports scores, or researching a much-needed vacation, there are websites that we can venture to [...]
