NextGen Know-How: How to cope with languishing
Several months ago, I told my husband that I felt like I was in a funk. I couldn’t explain why—I love my business, I enjoy working with my clients, and I have so [...]
News Archives
Financial well-being goes high-tech
Envisant (formerly LSC), a subsidiary of the Illinois Credit Union League, has invested in a fintech startup that offers marginalized consumers a path to financial recovery through mobile banking technology. Cambio offers a subscription-based mobile [...]
Activating NorthCountry’s vision with data and analytics
Data and analytics tie into everything that Vermont-based NorthCountry Federal Credit Union does and the goals they want to reach for their community. Partnering with AdvantEdge Digital is one of the first steps NorthCountry has [...]
NCUA overturns CAMEL rating on appeal
This year has seriously flown by! December is here, and we are knee-deep in the holiday season. Soon we’ll be making (and breaking) New Year’s resolutions. Speaking of, I need to set up [...]
5 questions to ask before buying a home
When it comes to buying a home, it's easy to be distracted by the idea of a cozy fireplace, wood floors, and beautiful kitchen islands. It’s totally understandable because those are the exciting things [...]
What’s in a name: Director of Core Services
BluCurrent Credit Union ($265.5M, Springfield, MO) has been on the same core processing platform since the turn of the century, but little else has remained the same thanks to Diann Hollen-Stansbury. The director of [...]
House passes compromise version of NDAA
The House passed a version of the fiscal year 2022 National Defense Authorization Act (NDAA) Tuesday night. This version does not contain bank-requested expansion of an arrangement allowing waivers for certain costs for credit unions [...]
The best 2022 credit union conferences
You’re all about getting to the next level—for both yourself and your credit union. Power your way through with the best education and compliance assistance available. View NAFCU's entire 2022 conference lineup now [...]
Don’t use this feature in new branches!
Cattle ropes. Stanchions. Retractable barriers. Whatever you call them, the first images that come to mind are red carpets and waiting lines … or bank branches from the 1990s. Yet we’ve noticed that this is [...]
How AI powered banking is impacting revenue
Artificial intelligence (AI) continues to entrench itself in financial institution infrastructure, and many credit unions are turning to AI to solve call center and overall member communication challenges. Challenges Call Centers are Facing: Increased call [...]
To dream again
Jacques Cousteau is arguably the most famous underwater diver in history. He loved the world’s oceans, and he realized how incredibly vital they are for the proliferation and sustainability of mankind. Through this man’[...]
CUs: Share feedback on regulatory and legislative hot topics
Credit unions are encouraged to share their insights and perspective on current regulatory and legislative hot topics via this month's Economic & CU Monitor survey. Responses to the survey are due tomorrow, Dec. 8; the [...]
HR Answers: Key talent strategy trends in 2022
In order for organizations to stay on top in 2022, it’s critical to have the right strategies in place that not only considers employee preferences and the changing talent landscape, but one that also [...]
2021 Eye on Payments: Part 2 – Continued growth of mobile wallets, digital payments and contactless cards
Over the past few years, digital payments, mobile wallets and contactless cards have been embraced by U.S. consumers – and their adoption was further accelerated by the COVID-19 pandemic. While the surge of these emerging [...]
Fixing what’s broken at your credit union in 2022
Is your credit union broken? Are goals not being met? You’re not alone, and you’re not too far gone. You just need a little Kintsugi. I recently read an article on Kintsugi (another [...]