9 pivotal trends that will shape banking strategies for 2022
No one would be shocked by the conclusion that banking will see much change in 2022. They might be relieved if the pace slowed for a year, but the market never waits for anyone or [...]
News Archives
Inclusion, innovation, and the future of CUs with Jordan Beyer
Hear that? Yep, it’s 2022 knocking at the door. And, if you’re brainstorming how to make this the best year yet for your credit union and its members, we’ve got some expert [...]
Retirement planning app wins Best of Show at VentureTech
Silvur was named Best of Show at VentureTech, the premier fintech showcase event for the credit union industry held in Las Vegas November 10 and 11. After two days of pitches from 14 fintech companies [...]
3 ways texting can help your credit union improve campaign results
Member acquisition costs vary from credit union to credit union, but if you’re increasing your spend year after year and you’re not seeing results, it’s time to consider a shift in your [...]
Have a holly jolly gift guide: What your members & employees really want
Tis the season of giving. And, while we love a good llama-themed sweatshirt as much as the next person (we’re looking at you, Jim) - this year, why not give your members and employees [...]
I can’t come in. I’m spewing from my mouth.
From a young age we are wired to over explain. Whether we have done something wrong and need to tell the full 30-chapter novel of how we ended up in this predicament, or we feel [...]
CUNA engaged with Senate ‘Stablecoin’ hearing
The House of Representatives and the Senate are in session this week, the House will continue to resolve the debt limit legislation ahead of the Dec. 15 deadline. The Senate is expected to continue its [...]
NCUA, CFPB, more announce fall rulemaking agenda
Administrative agencies – including the NCUA and CFPB – have released their fall regulatory agendas, which include several NAFCU and credit union advocacy priorities, as well as already introduced or included items on previous rulemaking agendas. Here [...]
Consumers keep up with rising loan payments
The average new vehicle loan amount increased 8.5% in a year, according to Experian. The company’s latest State of the Automotive Finance Market report found that the average new vehicle loan amount increased [...]
Five tips for stellar presentations
Presenting to the C-suite or board of directors at your credit union can be an amazing opportunity. It is also terrifying! Here are some things I remember to tackle ahead of time to help my [...]
Using authentic communication to help identify your borrowers’ needs
After almost two years of Teams meetings and Zoom calls, we’ve probably all seen elements of our co-workers’ normal lives playing out in the background of their video screens. Seeing a toddler’s hand [...]
What’s next: 5 cybersecurity challenges to consider in 2022
It’s that time of year when we begin to reminisce about the good and the bad of the year we’re leaving behind. By now, you’ve probably realized that 2021 was tough on [...]
What’s in a name: Senior Director of Member Success and Loyalty
Member satisfaction is more than a metric at Truliant Federal Credit Union ($3.6B, Winston-Salem, NC), where a growing team of experts is combining people and analytics to forge deeper, broader member relationships. Jeremy Cline [...]
‘Tis the season for BSA updates
Season greetings, compliance folks! December is already shaping up to be a busy month in terms of Bank Secrecy Act (BSA) updates from the regulatory agencies. Let’s review some recent changes to the BSA [...]
The CUInsight Network podcast: Inclusive organizations – Humanidei (#23)
Thank you for tuning in to episode 23 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]