As the financial world fully embraces the digital-first approach, credit unions are unique in that physical branches still act as an important component of the growth strategy. Whether it's seasoned credit union members valuing face-to-face [...]
Credit unions (CUs) have been known historically for their member-first mentality and intimate face-to-face banking model. This business structure has worked in their favor, but it also has left some CUs less prepared for the [...]
Financial institutions compete for customers’ and employee’s’ attention alongside advertisers, news outlets, social media and digital search. The pandemic only amplified the need for effective communication because it quickly shifted the points of engagement [...]
Welcome to the CUInsight Minute, sixty seconds from our Director of Learning & Client Support Linda Lafortune with our favorite reads from the week. Mentioned: Top 10 marketing posts of 2021 by CUInsight.com Well, [...]
The most intimidating part of moving just might be notifying everyone that your address has changed. You’ll be telling your friends and family, obviously, as well as the post office, but who else do [...]
Lenders are obtaining appraisals in real estate transactions even when they are not required, the Government Accountability Office said in a new report. In 2018 and 2019, lenders obtained appraisals for about 85% of the [...]
Gratitude tends to be top-of-mind for me every December as I reflect on the year that was and dream about the year ahead. At CUInsight, we are especially grateful to be a part of the [...]
The NCUA will soon be releasing their Supervisory Priorities for 2022. Based on past priorities, evolving NCUA guidance, and the current economic environment here is what we think will be most important to examiners in [...]
According to the Chinese Calendar 2022 is the Zodiac Year of the Tiger! The tigers personality is brave, confident, and competitive! People born in this year are charming and well-liked by others and work actively [...]
The NCUA Tuesday issued a Letter to Credit Unions encouraging participation in the agency’s voluntary Credit Union Diversity Self Assessment and a Regulatory Alert to break down the CFPB’s annual adjustments for three [...]
Credit union managers grappling with privacy are finding that it is at once a marketing issue, a compliance issue and a security issue. Privacy in Marketing Using vast amounts of personal data to support targeted [...]
Soon after a devastating line of tornadoes hit Kentucky and other states Dec. 10, credit union leaders and the Kentucky Credit Union League came together to determine how to help storm victims. “We’ve been [...]
It is the end of 2021, which has many of us thinking about what 2022 might look like. We are all in the midst of dealing with COVID-19, and surely our challenges next year adjusting [...]
A great movie becomes a classic because it informs and inspires not only when released, but also for generations to come. Frank Capra’s film has been a part of every Christmas season since its [...]
“In stock.” Just two little words, and yet, a huge harbinger of customer joy these days as increasingly savvy digital consumers scour the web to find better prices, faster delivery or simply checking on inventory. [...]
