Every so often, we get questions about various training requirements found in the rules and regulations affecting credit unions. We have written about this topic in the past (member only), but a new year always [...]
A record 4.5 million people quit their jobs in November 2021, according to the U.S. Bureau of Labor Statistics. The so-called Great Resignation shows no signs of letting up. In fact, a 2021 [...]
Brand experience is the sum of all the sensations, thoughts, feelings, and reactions that individuals have in response to a brand. Brand experience is not specific to a channel or media type. Rather, it’s [...]
In December 2020, as part of its COVID relief package, Congress created the Emergency Capital Investment Program (ECIP) to encourage low- and moderate-income (LMI) community financial institutions to augment their efforts to support small businesses [...]
The good news is that I did the splits the other day! The bad news is that it was totally unintentional. I was walking into a local shoe store and as I made a few [...]
Additional relief is needed for credit unions facing Prompt Corrective Action (PCA) challenges, CUNA, the American Association of Credit Union Leagues, and all Leagues wrote to NCUA leadership Thursday. The current interim final rule is [...]
Following a year of unwavering advocacy and fighting for the success of the credit union industry, NAFCU has launched its 2022 legislative and regulatory priorities which aim to achieve an operating environment where credit unions – [...]
Most white Americans have never joined a meeting to find they are the only person of their race in attendance, so it can be hard for them to understand why Black executives feel dismissed and [...]
On December 16, 2021, the National Credit Union Administration (NCUA) issued Letter to Credit Unions 21-CU-16 (letter) to provide guidance regarding the authority of federal credit unions to connect digital asset service providers with federal [...]
What if I told you that what you think you know about insurance, and why members don’t buy it from your credit union, is wrong? At Franklin Madison, we’ve noticed the shifts in [...]
When Maurice Smith started worrying credit unions could “lose their relevance” in the minds of their members and communities, he decided to do something about it. Serving as CEO for Raleigh, NC-based Local Government Credit [...]
Happy New Year! January marks a time for new beginnings; and for the first blog post of 2022, let’s review the tools that we, as leaders, can use to stay prepared for anything that [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: 2022 – The year to #BeLikeBetty by LINDA BODIE, ELEMENT FEDERAL CREDIT UNION Last [...]
Almost everyone wants to retire one day (there are a few strange people out there). We work hard in order to save money so that one day we can delete all of the alarms on [...]
Successful credit unions have long adapted to market conditions. As interest rates have changed, they’ve re-examined their loan portfolio concentrations. As new players have come into the market, they’ve introduced new, competitive products [...]
