Gen Z is the newest generation of young professionals to enter the workforce, many of them earning a salary for the first time. But this generation also has the lowest levels of financial literacy compared [...]
Over the holidays I played the board game Candyland with my nieces. Trivia Tidbit of the Day: Candyland was designed by a schoolteacher who taught children in a polio quarantine ward in the 1940s. She [...]
Multicultural marketing or ethnic marketing involves creating brand awareness to one or more audiences of a given ethnicity—usually an ethnicity outside of a country's majority culture. Life experiences and background influence how they engage [...]
Credit unions are well-positioned to remove barriers to credit faced by small and minority-owned businesses, CUNA wrote to a House Financial Services Subcommittee Thursday. “Despite field of membership restrictions, credit unions advance financial inclusion and [...]
Total retail sales rose by 3.8 percent in January, following a decline of 2.5 percent in December and a 0.7 percent increase in November. NAFCU Chief Economist and Vice President of Research [...]
We live in an age defined by polarization, both politically and socially. Even with the best of intentions, our innate prejudices may invade our thought processes and communication with others. Amy Cuddy, a social psychologist, [...]
As financial institutions look forward into 2022 and beyond, it will be nearly impossible to predict the challenges ahead. While it is certain that coming years will be impacted by the pandemic, shifting consumer needs, [...]
Reversing the recent downward trend jobless claims had been on for a few weeks, the advance figure for seasonally adjusted initial claims was 248,000, an increase of 23,000 from the previous week’s [...]
Although a growing number of financial institutions are walking back their overdraft charges, research suggests that greater transparency and fairness over these and many other banking fees could defuse a perennial sore spot among consumers. [...]
What started and was rapidly adopted by a subset of consumers searching for more ways to budget and improve finances, Buy Now, Pay Later (BNPL) – or installment payments – has quickly become a mainstream payments offering. [...]
The Federal Open Market Committee (FOMC) Wednesday released minutes from its January meeting which revealed most participants believe it would be appropriate for the committee to remove policy accommodation at a faster pace than they [...]
Email is one of the most effective marketing communication channels. It can be especially successful when coupled with consistent messaging through other digital channels, including social media, push notifications, and online and mobile banking, says [...]
According to the Bureau of Economic Analysis (BEA) the US economy grew by 5.7 percent in 2021. This represents the strongest calendar-year growth since 1984. GDP is a strong indicator of America’s overall [...]
Having internal auditor in your title can be challenging. Most credit union internal auditors are handpicked from the operations team and told, “Now you are an auditor, go forth and audit things.” The problem with [...]
One of our team members recently had fraud on her checking account and stopped by her local credit union to get a new debit card. As she was driving to the branch, thoughts of a [...]
