The pandemic accelerated digital adoption of financial services to the point where every day is now Cyber Monday. And almost seven of 10 credit union executives say automation through artificial intelligence (AI) underwriting is a [...]
Financial institutions have had a lot to contend with, from consumer payment habit changes due to the pandemic to the need to modernize their payment solutions to support new payment methods and rails. In a [...]
Each year we ask ourselves the same question – how do we help our clients better connect with their members? While technology and social media are driving us all toward digital solutions such as texting and [...]
Who am I? Many of us at some point(s) in our lives have pondered that very question. It tends to come up during big transitions or milestones. Graduating seniors ask it. Those marking a [...]
Overdraft protection programs are important to credit unions and their members, and the market landscape is changing. Credit unions can learn more about these programs and what market changes can mean on a March 23 [...]
NAFCU Vice President of Legislative Affairs Brad Thaler Monday wrote to Senate Banking Committee Ranking Member Pat Toomey, R-Pa. to share appreciation for his leadership in prohibiting the United States Postal Service (USPS) from offering [...]
Credit unions seeking to expand their reach are often caught between their mission to offer the very best service to their members and their aggressive growth plans and revenue goals. Striking the balance and getting [...]
Traditional financial marketing faces a stiff headwind. Banks and credit unions are institutionally a conservative group, running marketing campaigns that lean on the safe side instead of letting loose with an out-of-the-box idea. Financial marketers [...]
It seems that every day there is another story in the news about cyberattacks, hacks and scams hitting large companies and individual users. Due to the current geopolitical situation, the U.S. Department of Homeland [...]
Are you 100% sure that your employees have the necessary compliance and regulatory training in order to mitigate the risk of fines and to protect your financial institution and its borrowers? Congress has several laws [...]
You’ve likely seen the graphic showing two people near a mountaintop. One person proudly reaches the top and doesn’t bother helping lower climbers. The second individual doesn’t quite get to the top [...]
We ended 2021 actively monitoring and responding to the Log4j vulnerability, which presented new opportunities for hackers to access systems and potentially impacting businesses and organizations across the country. Like many previous cyber events, the [...]
Sesame Street. Just saying those two words often puts a smile on many faces, even many adult faces who fondly remember one of their childhood favorite shows. Sesame Street has taught generations about letters, numbers, [...]
We’re back from the GAC, and you’re still experiencing the conference “high” especially this year since it was truly a celebration of returning to the biggest in-person credit union conference. The Underground once [...]
We have all heard the mantra “tell your story.” While in theory it makes perfect sense, sometimes it isn’t as easy as it sounds. In living the mission of “people helping people,” there are [...]
