As the pandemic has transformed the way we work, creating a normality around remote working, so have our organizational relationships. According to a Microsoft Work Trend Index report, working from home has strengthened internal team [...]
The National Credit Union Administration (NCUA) is updating its examinations to address two high priorities—fostering Minority Depository Institutions (MDIs) and countering cybersecurity threats—officials told the NCUA board Thursday at its monthly open meeting. [...]
So, your credit union just opened up a HELOC for a member and now they want to rescind. What happened to no takebacks? Well, under Regulation Z a consumer has the right to rescind a [...]
Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week Mentioned: Meeting members’ digital needs and expectations by BRIAN SCOTT, PSCU While the payments industry [...]
It’s always tough when you have to replace an employee. Losing a knowledgeable member of your staff is harmful enough. But what about the other ways it affects your business? Here are some of [...]
Do the words “core conversion” send a shiver down your spine? You’re not alone. The number of core conversions happening at credit unions of all sizes has increased significantly as our industry tackles fintech [...]
We’ve all been there. The phone rings from an unlisted number. It’s not a number you know, but maybe it’s your new dentist calling to confirm an appointment. With hesitation, you answer. [...]
In 2009, Bruce Willis starred in a movie called Surrogates, featuring a futuristic world where humans interacted through surrogate robots. At the time, the thought of living a life by proxy seemed otherworldly. However, if [...]
CUNA continues its call for credit unions to submit their stories to the Advancing Communities website, especially during April’s National Credit Union Youth Month and Financial Literacy Month. Many credit unions have done so [...]
Existing home sales fell 2.7 percent in March to a seasonally adjusted annual rate of 5.77 million annualized units, representing a 4 percent decrease in sales compared to last year. NAFCU Chief Economist [...]
Are you missing something in your video marketing strategy? You may be creating marketing videos constantly, sharing them on all of your social media channels regularly and even adding them to your homepage. But still, [...]
In the past, credit unions could expect to enroll workers from select employee groups (SEGs), provide better rates on loans and deposits, and offer “share draft” accounts. The relationship was straightforward, with the emphasis on [...]
One of the most popular types of fraud among scammers in recent months is check fraud. It’s not hard to see why, either. Advancements in technology have made creating checks almost absurdly easy, and [...]
Chances are, your organization is currently looking to fill open positions—but we all know that work doesn’t stop coming in just because you don’t have the employees needed to handle it. As [...]
Bank and credit union consolidation is hitting rural areas particularly hard, leaving residents without the simple financial services they have become accustomed to, the Consumer Financial Protection Bureau (CFPB) said in a report Tuesday. A [...]
