COVID-19 has severely impacted staffing dynamics across all industries. As pandemic uncertainty wanes and the new normal becomes the newer normal, financial institutions continue to bear the brunt of resources stretched thin and workloads exceeding [...]
The continued warnings of potential cyber attacks. Horror stories from organizations that have lost access to data and weren’t fully operational for months. Updates and tips from vendors. It’s information overload leaving many [...]
How are Credit Unions using digital to both exceed their member’s expectations and to gain a competitive edge against banks? This is the main topic of a free webinar held on 03/15, dedicated [...]
Much has been made of how the pandemic shifted people’s movement toward digital banking into overdrive. Less attention goes toward the dark side of that massive change: the rise in online and mobile fraud [...]
It’s no secret that the financial industry is evolving. In order to stay relevant, credit unions need to focus on delivering a personalized experience for their members. Lee Allen, the Director of Strum Platform, [...]
CUInsight Publisher & CEO Lauren Culp is joined by Daniel Fritz, Director of Products at SmartVault for a quick interview with just 3 questions... Three questions: 1. (0:30) What is SmartVault’s role in [...]
Last week, the Financial Crimes Enforcement Network (FinCEN) announced it completed an investigation, which led to a consent order and a $140 million civil money penalty against USAA Federal Savings Bank (USAA) for violations of [...]
Since 2007, there has been a 60% increase in women-owned businesses across the country. There has also been a larger societal shift in confidence among female leaders and entrepreneurs. Conversations no longer revolve around wondering [...]
With Tax Day just around the corner, Shield spoke to Neil Rosenfield, a CPA with Baker Tilly, about Section 280E of the Internal Revenue Code – specifically about how it impacts cannabis-related businesses (CRBs) and what [...]
The days of direct mail and email blasts have been over for some time, but most businesses (and financial institutions) haven’t fully captured the power of consumers’ favorite communication tool—their phones. While texting [...]
Like bacon and eggs or mac and cheese, credit cards and rewards have become an inseparable pairing in people’s minds. According to a survey by The Ascent, a good rewards program is one of [...]
What does “financial well-being for all” mean to you? Does it inspire you? Is it part of a long-term credit union strategy, or merely a marketing theme that will fade with time? In his keynote [...]
Overall credit union loans outstanding increased 0.7% in January of 2022, compared to a 0.9% increase in December of 2021 and a 0.09% decrease in January of 2021, according to CUNA’s [...]
President Joe Biden Monday released a statement on domestic cybersecurity to elevate his previous warning about the potential for Russia to conduct cyberattacks on the U.S. The statement explained that the enhanced warning comes [...]
I was recently facilitating a retreat for one of our credit union clients when one of the board members—a male board member—started going toe-to-toe with me on the subject of good governance. Really? [...]
