While enterprise risk management (ERM) may be a daunting undertaking, Tony Ferris believes an ERM framework can be applied within virtually every credit union. In its most basic form, ERM is simply a prioritization tool [...]
Let’s talk digital experience. Specifically—why is it so essential for the success of your financial institution? We’ve all got a general idea on how to answer that, but perhaps the details are [...]
The mortgage industry has experienced tumultuous shifts since and during the pandemic. Key changes have occurred from emergent forbearances to a frenzied housing market with high pricing and lower than average inventory, long build times [...]
Podcast Episode 21: When it comes to maximizing sales at your financial institution, using videos in your sales follow-up increases response rates and shortens the length of a typical sales cycle. Tune in as the [...]
Student loan relief could happen with these 3 bills in Congress. Here’s what you need to know — and what it means for your student loans. Student Loans Student loan relief is possible if Congress [...]
Have you learned nothing about the worldwide web? Actually, you probably know a lot, but here are four mistakes you might still be making... Reusing the same password: If you’re like me, back in [...]
The term ‘payments orchestration' seems to be everywhere, but what is it? As defined by PaymentsJournal, payments orchestration is: A Payments Orchestration layer manages and unifies payments from diverse gateways, payment methods, 3rd party services, [...]
No one wants to become a casualty of the Great Resignation. But utilizing traditional people metrics alone won’t provide the insights needed to create higher employee engagement levels. By gathering additional data points, we [...]
Cybersecurity needs are driving significant managed security service provider (“MSSP”) growth. Managing cybersecurity in-house is an increasingly difficult task, especially for small and medium enterprises (“SME”). Threats are constantly changing and becoming more difficult to [...]
Banks’ misleading attack over bank sales to credit unions is harmful, CUNA Chief Advocacy Officer Ryan Donovan wrote in American Banker Wednesday. Donovan notes when banks sell to credit unions it’s generally beneficial to [...]
NAFCU’s prestigious 2022 Annual Awards Competition is now open. Member credit unions can submit entries to recognize credit unions, professionals, and volunteers for their achievements within their institutions, communities, and the industry. Member credit [...]
A single mom working two jobs with bills to pay and expenses for the first day of school fast approaching. An entry-level cook for a chain restaurant who needs a car to get to work. [...]
As a female leader, Joumana Mcdad encounters challenges her male counterparts often don’t. But as with any challenges, she embraces advice her sister offers on a regular basis. “My sister is the one person [...]
Last week, we blogged about the Credit Union Governance Modernization Act (CUGMA), which was included in the Consolidated Appropriations Act, 2022. The passage of CUGMA was a much-anticipated piece of legislation, which will help Federal [...]
As a business leader, it is important to safeguard your organization from employment lawsuits. In 2020 alone, the EEOC secured $439.2 million for victims of discrimination in the private sector and state and local [...]
