Since the invasion of Ukraine, the U.S. federal government has been monitoring potential increased vulnerabilities for U.S. businesses and infrastructure. So far, the attacks have been focused on Russia and Ukraine including denial [...]
Over the past two years of the pandemic, we’ve seen heightened scrutiny from Congress and regulators regarding discrimination in the home appraisal process. While multiple factors have led to such scrutiny – including the inability [...]
NCUA released its 2021 Community Development Revolving Loan Fund (CDRLF) Report to Congress, highlighting the fund’s significant and positive impact on credit unions, their members, and their communities. A complete list of grant and [...]
The House Financial Services Subcommittee on Consumer Protection and Financial Institutions Thursday held a hearing on the rise of financial institutions’ elimination of overdraft fees. Of note, Paul Kundert, President and CEO of University of [...]
If credit unions are not already building mobile strategies, there’s no question that they’re putting themselves at risk of losing members. According to Business Insider Intelligence’s Mobile Banking Competitive Edge Study, 89% [...]
As fraudsters continue to evolve and adapt to changing consumer behavior, having a multi-layered strategy is more important than ever. It’s not just about reducing the number of incidents, because fraud prevention has also [...]
Earlier this week, Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra delivered a seemingly innocent speech regarding repeat offenders to a law school. Focusing on repeat offenders is a priority of the CFPB under Director [...]
It’s the best time of the year! College basketball and March Madness© bring us the greatest tournament in the world! The highs, the lows, the peaks, the valleys, the triumph and the heart-wrenching agony [...]
As leaders, it’s important to recognize the issues your organization faces that hinder it from becoming more successful. In doing so, you’ll be able to get ahead of the curve and create a [...]
In the world of finances, the two most reviled words are almost certainly “overdraft fee”. Getting an overdraft fee is adding insult to injury, punishing you for paying with money you didn’t have in [...]
Welcome to the CUInsight Minute, sixty seconds from our Director of Learning & Client Support Linda Lafortune with our favorite reads from the week. Mentioned: How will your credit union retain employees after returning to [...]
Credit unions are highly people-focused (member and employee). I am not impartial since my whole career has been in the credit union industry, and I believe it is filled with amazing, caring, and empathetic people. [...]
If you’ve met me, virtually or otherwise, you’ll know I’m an avid birder. It’s a passion that provides much-needed balance to my life: the restorative calm of nature versus the catalytic [...]
“Just fish where the fish are.” Sound marketing advice when trying to place your credit union marketing message where those members you’re seeking to attract are. It makes total sense. If you want to [...]
Throughout my years as a credit union marketing consultant, I’ve witnessed countless interactions between staff, managers, CEOs, Boards and members. Some of those interactions were impressive, while others were absolutely cringeworthy. I’ve noticed [...]
