The Defense Department has hired a contractor to conduct a study about credit union and bank access to military bases, according to three credit union trade groups. And those groups—the Defense Credit Union Council, [...]
The concept of trust is the foundation of every financial relationship there is between a customer and their financial institution, and twice-over with a member and their credit union. That level of member faith managed [...]
Credit unions and community banks obsess over those they serve. And rightfully so! Your members or customers are the core of what you do every day. But have you done new hire journey mapping to [...]
Every organization needs a mission, a vision, and values to function properly. In turn, the environment around us changes constantly – forcing these fundamentals to change as well. As leaders, it’s our duty to refresh [...]
As more and more financial institutions (FIs) begin adopting AI and machine learning-based data into their programs, the most common question financial crime fighters ask is – “how can we best understand the findings?”. A strong [...]
Welcome to the CUInsight Minute, sixty seconds from our Director of Marketing, Jen McFadden, with our favorite reads from the week. Mentioned: Why is accountability so difficult? by Mark Arnold, On the Mark Strategies We’[...]
The barriers I faced gaining entry to the financial services industry are rampant. The industry prevents those without existing wealth or connections from becoming advisors. The financial services industry desperately needs more diversity. It is [...]
The National Credit Union Administration recently wrote to credit union leaders about the increased risks of cyberattacks in the industry, citing the ongoing conflict in Ukraine as evidence for the latest concerns. President Biden also [...]
As research for this article, I must’ve read at least three dozen blogs and thought leadership pieces written by marketing gurus or solution providers purporting to offer credit unions advice as to how to [...]
Over the next few decades, more than $30 trillion in wealth will shift from the baby boomer generation to younger generations through inheritances. Another notable trend is that an increasing number of millennials and Gen [...]
The CUNA CEO Council announced that two credit union CEOs were elected to the 2022-23 CUNA CEO Council’s Executive Committee and two members were re-elected. The two new members fill vacancies created by the [...]
In response to Russia’s continued brutal war against Ukraine, the Treasury’s Office of Foreign Assets Control (OFAC) Wednesday announced additional steps to demean the economy of the Russian Federation, imposing full blocking sanctions [...]
Today’s credit unions must navigate overwhelming competition for talent, a complicated economy, a pandemic that just won’t end, and industry change due to mergers. To succeed in these complex times, they need a [...]
As our nation faces an unprecedented increase in cyber attacks - according to Trend Micro, ransomware attacks on banks alone climbed by a staggering 1,318% last year – and more expected following the invasion of [...]
Parents, you want what’s best for your children. So, at a very young age, you start instilling in them lessons that will last a lifetime. For example, you know that giving them a steady [...]
