News Archives

Leveraging analytics in your promotional campaigns

Leveraging analytics in your promotional campaigns

During the last few years, the buzz about data analysis for financial institutions has been around predictive analytics. This trend accelerated when the country was shut down and it became increasingly necessary for cardholders to [...]

3 Questions with CRMNEXT’s Carol Clagett

3 Questions with CRMNEXT’s Carol Clagett

CUInsight Publisher & CEO Lauren Culp is joined by Carol Clagett - Head of Consulting at CRMNEXT for a quick interview with just 3 questions... Three questions: 1. (0:44) How does CRMNEXT help credit [...]

SBA failed to help lenders root out PPP fraud

SBA failed to help lenders root out PPP fraud

The Small Business Administration (SBA) failed to provide lenders, including credit unions, with crucial guidance they needed to help root out fraud in the Paycheck Protection Program (PPP), the agency’s Inspector General (IG) said [...]

Real-time payments without borders

Real-time payments without borders

In April 2022, EBA Clearing, SWIFT, and The Clearing House announced their plan to launch a pilot service for immediate cross-border payments with the support of banks from both sides of the Atlantic. Twenty-four financial [...]

Illinois Credit Union League-led legislation enacted into law

Illinois Credit Union League-led legislation enacted into law

Illinois Governor J.B. Pritzker signed Illinois Credit Union League-initiated legislation HB 4462 into law May 13, which amends the Illinois Credit Union Act. The bill--which passed both chambers of the General Assembly unanimously--authorizes new [...]

Diversity Insight: Prepare for your DEI journey

Diversity Insight: Prepare for your DEI journey

Truliant has been intentionally developing its diversity, inclusion and equity practices for several years. Here’s some initial advice for executives who are thinking about starting a diversity program: Be courageous. Be curious. Be humble. [...]

PODCAST: Celebrating culture during AAPI Heritage Month

PODCAST: Celebrating culture during AAPI Heritage Month

Kaulana Park believes Asian American and Pacific Islander (AAPI) Heritage Month is an opportunity to celebrate culture and recognize past leaders who have paved the way for the present generation. Park and Gretchen Hudacek want [...]

NCUA

NCUA equity ratio expected to dip to 1.25%

The National Credit Union Administration (NCUA)’s equity ratio is expected to drop to 1.25% in June—well below the 1.33% normal operating level set by the agency board last year. Despite that [...]

Six ways to lead others through change

Six ways to lead others through change

Change is inevitable. Big or small, change happens every day. As leaders, it’s our duty to make sure that those in our organization are fully prepared for changes that occur, and how to best [...]