HR Answers: How to help combat depression in the workplace
Depression affects 6.8 million adults (31%) of the U.S. population. It affects people whether they’re at home or at work, awake or asleep, and can have a significant impact on a person’[...]
News Archives
Empowering women through finance
Sallie Krawcheck, founder of the investing platform Ellevest—“built by women for women”—offered lessons in market segmentation Tuesday at the Co-op THINK Conference in Chicago. Ellevest’s success comes from a shared belief that “[...]
5 consumer spending predictions this spring
As cooler temperatures give way to warmer weather from coast to coast, Co-op’s SmartGrowth experts foresee an uptick in spending across many merchant categories over the next few months. To help your credit union [...]
Three ways a speaker energizes your organization
If you hire a speaker for your next event or training, doesn’t that cost money? Shouldn’t you just do it in-house? So the argument goes, but consider this fact. Six days after training, [...]
NAFCU, Inclusiv ask NCUA for help on CDFI certification backlog
Two credit union groups are seeking National Credit Union Administration (NCUA) Chairman Todd Harper’s help in trying to convince Treasury Department officials to speed up the review process for Community Development Financial Institution (CDFI) [...]
Building borrower trust and loyalty with payment protection programs
Data from the 2020 Financial Trust Index paints a gloomy picture of peoples’ relationship with their financial institutions. It shows a decrease of trust in financial institutions and increased anger with the economy, with only [...]
3 gift card trends that have nothing to do with gifting
While gift cards remain one of the most popular gifts to share for holidays and other special occasions, the latest trends surrounding gift cards go beyond this original use. The most recent trends focus on [...]
Celebrate the leadership diversity bump with more learning
2022 opened with some good news about leadership diversity. On Jan. 3, the New York Times reported that directors who are Black, Asian, Hispanic, Middle Eastern or from another nonwhite ethnic group now occupy 4,[...]
Personalized marketing’s role in a credit union’s digital transformation
Member expectations are evolving at the speed of light for credit unions, and legacy systems and protocols can pose a serious hurdle to growth. Those institutions invested in future-proofing business are taking a serious look [...]
Say my name
Getting someone’s name correct is critically important. We know that a person’s name is part of their identity. It differentiates them from others. If we are to create a positive and productive work [...]
Interchange, overdraft hearings scheduled this week
The Senate is in Washington, D.C. this week, and CUNA will be engaged with several committee hearings, including ones covering interchange and overdraft practices. The Senate is also expected to consider consideration of presidential [...]
NAFCU amplifies CU small business efforts
Today marks the first day of the Small Business Administration’s (SBA) National Small Business Week. Across the country, small businesses play an integral role in creating jobs and fueling the economy and have shown [...]
Reducing risk in your loan portfolio
We’ve all seen the recent headlines: Inflation is up. Purchasing power is down. Pandemic relief money to consumers has ended. Both new and used car values are inflated. Borrowers are taking out larger loan [...]
PODCAST: Branch automation trends
There’s no one-size-fits-all look and feel of a financial institution. As technology advances and member needs shift, credit unions must position themselves to continue providing high-quality member experiences. In this episode of the CUNA [...]
FinCEN asks credit unions to help fight kleptocracy
We’ve blogged a lot recently about compliance issues raised by Russia’s invasion of Ukraine and the U.S. sanctions imposed by the Biden Administration to put pressure on the Russian government. In addition [...]