News Archives

Why FIs need to fix poor digital onboarding experience

Why FIs need to fix poor digital onboarding experience

Many banks and credit unions have a digital onboarding problem that could be costing them dearly. It’s perhaps the biggest disconnect between consumer expectations and the reality of what is being offered. People have [...]

Why empowering Gen Z empowers credit unions, too

Why empowering Gen Z empowers credit unions, too

As Gen Z comes of age and gains immense financial power, their need for financial education is more important than ever. Credit unions are one of the best resources for Gen Z and other younger [...]

BNPL: Savior or hoax?

BNPL: Savior or hoax?

Just six months ago, BNPL (Buy Now Pay Later) seemed to be on every lip in credit union c-suites as executives eyed the rosy reports of robust lending at fintechs such as Klarna and Affirm [...]

Inflation rose to highest level since 1981 in May

Inflation rose to highest level since 1981 in May

On a seasonally-adjusted basis, overall consumer prices rose 1 percent in May, with the Bureau of Labor Statistics reporting that the overall consumer price index (CPI) grew by 8.5 percent over the 12-month period. [...]

Building banking resilience during a recession

Building banking resilience during a recession

Some say recession is coming. Others say it’s already here, while still others don’t believe the economy will suffer much in the near-term. No matter what the future brings, financial institutions need to [...]

Tips on caring for an aging parent

Tips on caring for an aging parent

As the population ages, more caregivers are stepping up to meet their growing needs. If you have an older family member, you might be the one who cares for them — or might soon be caring [...]

Capital Corner: Summer update

Capital Corner: Summer update

“Congress can’t get anything done” is the common refrain.  To be precise, it should be “Congress can’t get anything done…except when they can.”  As the calendar turns to summer, Capitol Hill is [...]

Reflections on intersectional allyship

Reflections on intersectional allyship

During the CU Pride Leadership Conference earlier this month, members of one of the panels talked about their experiences with “intersectional allyship.” Being an ally, in simple terms, means being someone who aligns with and [...]

Fair lending obligations and decision-making algorithms

Fair lending obligations and decision-making algorithms

A few weeks ago, the Consumer Financial Protection Bureau (CFPB or bureau) issued Consumer Financial Protection Circular 2022-03 to remind creditors of their obligations under the Equal Credit Opportunity Act (ECOA) and Regulation B regarding [...]