Credit unions that have participated in NCUA’s annual voluntary credit union diversity self-assessment have found it to be valuable benchmarking tool in their diversity, equity, and inclusion (DEI) efforts, as well as a pathway [...]
Trust. It’s the foundation of, well, pretty much everything when it comes to relationships, including those between an FI and its members or customers. So, we were thrilled to sit down and learn from [...]
Litigation related to overdraft protection has focused mostly on the timing of clearing, posting and settlement of payments through the various networks—and whether members are aware of them. While many overdraft operations experts say [...]
Recently, Crypto Cowboys have headed out to Texas and other parts of the U.S. for low energy costs and favorable political climates. These companies are the crypto veterans and pioneers, but they’re facing [...]
The Consumer Financial Protection Bureau (CFPB) last week issued an interpretive rule aimed at fortifying the powers states have to enforce federal consumer protection laws. In issuing the rule, agency officials reminded states that even [...]
We experienced an interesting first quarter of 2022. Between recovering from further pandemic disruptions following the Omicron surge, Russia invading Ukraine and the West imposing harsh economic sanctions, historic rises in oil prices, inflation, and [...]
What is a CUSO and why should I care? CUSOs (Credit Union Service Organizations) are corporate entities that are owned by either federally chartered, federally insured, or state-chartered credit unions—they are part of the [...]
The digital transformation movement within the banking industry has opened the door for new market entrants and has raised table stakes for market incumbents. The explosion of the fintech marketplace has brought with it some [...]
The Senate is in Washington, D.C. this week, and the House will conduct hearings but will not consider any legislation on the House floor. The House Financial Services Subcommittee on Housing, Community Development, and [...]
The Federal Reserve Board Thursday finalized amendments to Regulation J, specifying the terms and conditions under which Reserve Banks will process fund transfers through the FedNow Service. The final rule provides a “comprehensive set of [...]
If you serve on a board, you know that nearly every board meeting has operated in a primarily digital setting for two full years. For many boards, this digital and virtual shift unlocked an entirely [...]
Small credit unions survive on their personal relationships with members. But back-office support, while essential to the survival of any financial institution, can be resource intensive and diminish member engagement opportunities for credit unions with [...]
Each year in May, we celebrate Mental Health Awareness month. After two years of pandemic stress, keeping up with constantly changing news cycles, and dealing with increasing economic uncertainty, we could all use a mental [...]
A source of angst for neobank creators and the investors who back them may suggest a potentially successful strategic direction for traditional institutions large and small that are willing to double down on neobanks’ blueprint [...]
Someone—it’s not clear who—once used the term “lies, damn lies and statistics” to describe how numbers can be used, and misused, to bolster arguments. For years, credit union trade groups and their [...]
