The House on Wednesday passed legislation that would, among other things, allow all federal credit unions to expand their fields of membership to serve underserved areas. Voting 215-207, the House passed H.R. 2543—legislation [...]
The Brooklyn Nets were a heavy favorite to win it all in the NBA playoffs this year. Emphasis on “were.” They’re currently sitting at home and have been since they lost to the Boston [...]
How can lenders create a differentiated transaction experience for their borrowers with such a technically simple integration? Randy Kern, Chief Technology Officer at Marqeta, discusses how they are disrupting the payments industry with transaction-based decisioning [...]
During the pandemic, delinquencies were low due to mandated deferrals and accommodation programs. These programs paused debt recovery efforts, but as forbearance and forgiveness expire, credit unions are seeking to mitigate portfolio risk with optimized [...]
Interviewing for a job is fun! Virtual interviews are even MORE fun! Okay, so now that we’ve all had our daily dose of sarcasm, let’s talk about this from a more realistic perspective. [...]
It is no secret that credit unions are missing out on intergenerational relationships. The average age of credit union members continues to hover around 47. Research tells us that 60% of adult children do not [...]
I was a new teller when a gentleman walked in wanting to open an account. I remember him taking a step in the doors and scanning the row of CU employees ready to serve him. [...]
The House passed the CUNA-League-led Expanding Financial Access for Underserved Communities Act Wednesday as part of a larger financial services bill. CUNA, Leagues, credit unions, and system partners strongly support the bill, and engaged House [...]
NAFCU’s Regulatory Committee met Tuesday and discussed several proposals that are open for comment from federal financial regulators, including the NCUA, CFPB, the Financial Crimes Enforcement Network (FinCEN), and the Department of Commerce. Attendees [...]
There are many paths to success, but the options for screwing up are limitless. You can screw up by leaving things undone, or you may do the right thing in the wrong way. It’s [...]
At a bank where Suzette Cowell used to work, loan applications from two Toledo, Ohio, ZIP codes were automatic rejections. Now, Cowell leads a credit union located in one of those ZIP codes. As CEO/[...]
Everyone is at risk of flooding, but as an agent, it's important to understand how much risk your clients' homes could potentially face. As you probably know, consumers can find out if a property is [...]
It’s easy to conclude that every generation experiences the same growing pains: adolescence into adulthood; post-college into the challenge of simultaneously navigating a family and career. But many generational experts concede that members of [...]
June 2022 is now in full swing, which means the temperatures are heating up outside, people are having barbeques, and kids are beginning their summer vacations (including my six-year-old, who just finished kindergarten). It’s [...]
For years, credit union training and community bank training has emphasized features and benefits, features and benefits, features and benefits (repetition intentional). In reality, staff are much better equipped when they receive training related to [...]
