A common denominator many of us share is being confronted by extraordinary uncertainty and adversity over the past few years. For some of us, the challenges created setbacks and forced us to question things—even [...]
Based on the December 2021 update to the Payments Study1, Visa estimates there were 2.9 billion B2B checks for an estimated $11.8 trillion. This represents 26% of all checks paid by U.S. [...]
Amidst uncertain macroeconomic conditions like rising rates, inflation, the war in Ukraine and an end to stimulus, credit union leaders may be wary of pursuing new fintech partnerships and digital transformation efforts. However, rather than [...]
I’ve spent the last year talking to scores of credit union leaders. What’s quickly become clear is that many credit unions are well-positioned for growth—even if they don’t realize it. The [...]
This is the most important CUInsight article I've ever written. In May, I launched End Terminal Debt, a project to convince every bank, credit union, credit card company, and mortgage lender to forgive the debt [...]
World Council of Credit Unions (WOCCU) President/CEO Elissa McCarter LaBorde identified the strengths of the global credit union industry and issued some challenges to its leaders in her inaugural “State of the Movement” address [...]
This week, both the House and Senate are in session and NAFCU will remain engaged with lawmakers on the industry’s top priorities. Hearings of note this week include: tomorrow, at 2:00 p.m. [...]
I admit it, I’m a planner and always want to be prepared, no matter the situation—personal or professional. I once flew to Dallas to buy a car with a plan B and C [...]
While the House last week passed an FY23 defense authorization bill that includes marijuana banking and several other financial services provisions, it remains unclear if the Senate will accept any of them or if they [...]
On June 29, the Consumer Financial Protection Bureau (CFPB) released an advisory opinion reaffirming its position that pay-to-pay or “convenience” fees are prohibited by section 808(1) of the Fair Debt Collection Practices Act (FDCPA) [...]
The first days of the fall semester are just around the corner. For many parents, this means their kids are going off to college or returning to high school driving their first vehicles. It can [...]
“I felt like I was in a stranglehold each payday. After a while, I thought, ‘I’m never going to get off this merry-go-round. I wish I’d never gotten these loans.” -Anita Monti Anita [...]
There’s one rule I ask each of my clients to abide by, with no exceptions, whether it’s credit union strategic planning or strategic marketing for our clients. That rule is: Ask a freaking [...]
Thank you for tuning in to episode 139 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with [...]
The heat of summer vacation season is here and more than likely your credit union is sweating the slow down created when team members, vendors, and members take their well-deserved time off. To eliminate the [...]
