Organizational clarity, or lack thereof, is sometimes easier to recognize in another organization than our own. Remember the dramatic television series, “The West Wing”? What a great show, though, and full of leadership and life [...]
Delivering quality financial education through digital channels and in classroom settings can help children understand how to budget and build wealth, which can lead to more economically prosperous lives. But at present, only 27 states [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, September 7th titled, “Reinventing Loyalty Programs”. We hope you’ll join us! Register here. Building loyalty with customers is an essential facet of operating a [...]
As a leader, it's essential to be aware of the mental health of your team members - especially if they are working remotely. Here are some tips on how you can support your remote team's [...]
The MD|DC Credit Union Association hosted its 2022 Tech Summit August 16-17 at the MGM National Harbor in Maryland. The summit explored the digital innovations that are redefining financial services and reshaping the member [...]
Today NAFCU has announced the eight winners of its 2022 Annual Awards, which honor member credit unions and credit union professionals and volunteers for excellence and achievement in the industry. This year's awards recognized the [...]
Fourteenth century philosopher William of Ockham provided a great service to today’s investors seeking to understand the current state of financial markets. To crudely summarize his seminal thesis that became known later as “Occam’[...]
I admit I earned a top credit union industry award before I’d had time to think long and deeply about what it typically takes to do so. But back in 2015, when I seized [...]
The Federal Communications Commission (FCC) should tread lightly before placing restrictions on “non-conversational” robocalls—phone calls that include fraud alerts, school closings and payment reminders—a group of trade groups, including CUNA and NAFCU, said [...]
In June of 2022, we finalized our findings from a nation-wide credit union executives Survey on growth—identifying where credit unions were having successes and where they were experiencing problems. We all know that COVID [...]
The Consumer Financial Protection Bureau (CFPB or bureau) recently published a “consumer financial protection circular” that concluded having insufficient data protection or information security could be an unfair act or practice, thereby implicating the federal [...]
As organizational leaders, it can seem easier to resort back to old habits as we get hit with different issues and tasks every day. This response, while natural, may not be best for you or [...]
Thank you for tuning in to episode 39 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
We all know the number of credit unions continues to shrink and the reasons for many mergers are entertaining to say the least. Yet, we all know how the cooperative model is supposed to work, [...]
Netflix has firmly embedded itself in our mainstream culture, being portrayed in everything from scholarly papers and presentations to memes and slang phrases. And there is good reason for this. Netflix epitomizes all things innovation [...]
