“People Make Glasgow” is the slogan for Visit Glasgow, Scotland’s tourism bureau. But after attending the 2022 World Credit Union Conference (WCUC) hosted in Glasgow this past week, you could easily make the argument [...]
Don’t get me wrong; I LOVE a good strategic plan. I love making them. I love fulfilling them. I thrive off of them. They’re like little lighthouses beaming me into shore when I [...]
I’ve always been curious about year-end feedback meetings. Are they actually effective? How much do managers or employees remember about activities and behaviors that happened months ago? Sure, you can get a high level [...]
CUNA wrote in support of a bill to modernize federal credit union board meeting requirements prior to its markup by the House Financial Services Committee. The Credit Union Board Modernization Act (H.R. 6889) was [...]
NAFCU Monday sent a Final Regulation Alert to members breaking down the NCUA’s final rule that raises the asset threshold for assigning a consumer federally-insured credit union (FICU) to supervision by the NCUA’s [...]
How many times have you heard credit union leaders say they’re all about the members? That they’re committed to being “people helping people”? That they want to help members improve their financial lives? [...]
I recently posted about the research results our friends at Blend and Aite-Novarica shared regarding the homebuying experience. They surveyed more than 2,000 American consumers with a recent home-mortgage purchase, and then spoke directly [...]
Fair Lending compliance is a hot button issue, making it critically important that your institution has a clear sense of its fair lending risk exposure. From the Office of the Comptroller of the Currency’s ([...]
In a word: No! Alternative: ((Don’t hold your breath!)) or.. ((Not damn likely!) It’s no secret, our industry is being forced to innovate in a financial climate very different than that of the [...]
CUInsight Publisher & CEO Lauren Culp is joined by Jimese Harkley, VP of Membership at CUES for a quick interview with just 3 questions about CUES membership... Three questions: 1. (0:36) Why do CU [...]
The July edition of the PSCU Payments Index finds that while overall consumer spending remained strong through June, growth in purchases continues to outpace growth in transactions, largely due to ongoing inflationary pressure. The Bureau [...]
It’s sometimes said that Congress only moves fast when members “smell the jet fumes” as they prepare for a recess. If that’s the case, the House side of Capitol Hill must really stink [...]
The House and Senate are in Washington D.C., this week. The House will consider the CUNA and League-supported SECURE Notarization Act of 2022 (H.R. 3962), which would allow for online notary services. The [...]
We have experienced compounding damage to our collective mental health in the last few years. If we were looking for a silver lining with all of the disruption and trauma, it would be normalizing mental [...]
Back in November of last year, I identified the idea behind a plan for the credit union industry to consider a “makeover” that would be dramatic and purposeful (maybe even radical). By way of quick [...]
