News Archives

Gain competitive advantage with the cloud

Gain competitive advantage with the cloud

It’s no secret that smaller credit unions, like small businesses, simply can’t always compete with larger financial institutions and fintechs. What small credit unions have, however, that larger financial institutions do not, is [...]

It’s easy to leave a credit union

It’s easy to leave a credit union

As I write this article, it occurs to me that I may have written about this incident before. Since there are a number of lessons to draw from life experiences, I’ll continue. My insurance [...]

2022 International Credit Union Day theme announced

2022 International Credit Union Day theme announced

This year’s theme for International Credit Union (ICU) Day is “Empower Your Financial Future with a Credit Union™,” which will take place on Thursday, Oct. 22. International Credit Union Day festivities include community fundraisers, [...]

New home sales hit two-year low in June

New home sales hit two-year low in June

New home sales fell 8.1 percent in June to 590,00 annualized units, a two-year low. May was revised down 54,000 units. Compared to last year, June sales were down 17.4 percent. [...]

Tech time: Let’s talk about member service strategy

Tech time: Let’s talk about member service strategy

As member expectations continue to evolve, credit unions are increasingly seeking ways to deliver better digital service in real-time. While live web chat with a member service representative may have checked that box in the [...]

Credit union industry in Ukraine endures despite Russian invasion

Credit union industry in Ukraine endures despite Russian invasion

While it’s true the credit union movement has challenges facing us here in the United States in 2022, we always keep a continuing eye out for our international community. In war-torn Ukraine, unfortunately, the [...]

Leaders in Lending | Ep. 68: Winning the battle for member loyalty

Leaders in Lending | Ep. 68: Winning the battle for member loyalty

In a market where the consumer is juggling multiple relationships with financial institutions, how can credit unions compete? Consumers want to better understand their financial well-being, which means they need a holistic picture across multiple [...]

Zoomers: How much do they value real-time payments?

Zoomers: How much do they value real-time payments?

Generation Z doesn’t really remember a time when they couldn’t get what they want—instantly. With everyday experiences such as 3-day Amazon Prime deliveries and ubiquitous high-speed internet taken for granted, the patience [...]

Increase workflow efficiency

Increase workflow efficiency

Do you find yourself always hitting roadblocks? Or sending the same document to your clients or employees over and over again? It’s frustrating—not only for you and your employees but also for your [...]

How to file a flood claim in 5 simple steps

How to file a flood claim in 5 simple steps

Experiencing major damage to your beloved home after a flood can be devastating. Sadly, it doesn’t take very much water to cause thousands of dollars in damage to your home and your belongings. In [...]

Commercial card growth: How to eat the $11 trillion B2B pie

Commercial card growth: How to eat the $11 trillion B2B pie

A team of economists at the Federal Reserve Board of Governors track noncash payment trends in the U.S. Since 2001, they have measured the number and value of transactions across all major payment methods. [...]