A lot has changed for credit unions within the past two years. Many have evolved their delivery models to support more digital, remote communications while still aspiring to offer a special, personal member experience. However, [...]
Last month, the Consumer Financial Protection Bureau’s (CFPB) Office of Servicemember Affairs released its annual report identifying trends among consumer complaints submitted by servicemembers, veterans, and their families. The report highlights credit and consumer [...]
The NCUA recently released an updated version of its Low-Income Designated (LID) Area Workbook, used to determine which geographic areas are classified as low-income. The new workbook implements the most recent American Community Survey (ACS) [...]
Credit unions were successful this week on Capitol Hill after the House passed two CUNA-League backed bills. The SECURE Notarization Act (H.R. 3962) authorizes the use of remote online notarization and creates national standards [...]
Trying to focus on our jobs and our lives at home can be draining. It can also be isolating. As leaders, it is our job to help foster uplifting workplaces for our employees, and that [...]
Thank you for tuning in to episode 140 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with [...]
The conference room smelled of strong coffee and jelly donuts. Eyes rolled when the suited fella walked into the room for his day-long tantrum. It was the first sales training event I had ever been [...]
On average, a credit union has between 60-100 data sources. This alone feels overwhelming, but when attempting to harness this data to generate insights to help improve your members' lives, it simply feels daunting. This [...]
Something isn’t quite right, but you aren’t exactly sure what. Progress seems slow when your team has to work on projects together. Individually, they are all committed, smart, hardworking, and productive, but together [...]
The Federal Reserve’s actions will impact every sector of the economy as it tries to tamp down the impact of inflation, CUNA Deputy Chief Advocacy Officer for Federal Government Affairs Jason Stverak said Wednesday. [...]
The Commerce Department released its advanced estimate of economic activity Thursday, showing the U.S. economy, in terms of real Gross Domestic Product (GDP), contracted by 0.9 percent in the second quarter of 2022 – [...]
Last fall the Justice Department (DOJ) promised it would “spare no resource” to ensure “vigorous” fair lending enforcement as part of its Combatting Redlining Initiative. Now a Delaware-based mortgage company has settled a joint DOJ [...]
I'd like to welcome you to the first of a series of conversations I will be having with real estate and real estate lending professionals regarding diversity, equity, and inclusion within our industries. I believe [...]
As the U.S. economy shrinks for a second straight quarter — one definition of a recession — many Americans aren’t prepared for an economic downturn. However, financial advisors say there’s plenty that is in [...]
The House Financial Services Committee on Thursday approved legislation that would limit the number of overdraft fees a credit union or bank may charge a consumer. Voting 27–22, the committee approved H.R. 4277, [...]
