We’re living in an age where boardroom and office interviews are on the decline and online interviews have become a big part of the current hiring process. The modern interview has become much more [...]
As a result of interest rate and economic changes, the NCUA announced last week that it would provide more flexibility in its interest rate risk (IRR) assessments of credit unions. The change follows a letter [...]
As I facilitated a credit union strategic planning session for a high-performing credit union recently, the board chair asked a question that I had to think about carefully before I answered: “Why should someone join [...]
Our latest Economic Update examines the unprecedented credit union loan growth that we’re seeing, especially in auto lending. CUNA Chief Economist Mike Schenk details how and why credit union lending is higher than our [...]
There is a digital transformation in banking that is forcing banks to keep up or fall behind. Digital Banking has become increasingly important over the last decade. For most customers, this is because it is [...]
Consumers are adopting digital banking at a faster pace than ever before. Over 45% of respondents to a recent survey identified mobile banking as a top 3 factor in selecting a bank or credit union. [...]
Derek White spends a lot of his time contemplating what he calls “the glass.” That’s the screen that is the increasingly ubiquitous link between consumers and banking providers on mobile devices. “Increasingly we’re [...]
Thank you for tuning in to episode 40 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
“We’re better than those guys across the street. They suck! We have the same services, but we’re better. I don’t understand why they’re growing and we’re not!” What if I [...]
Banks and credit unions recognize that success requires creativity, particularly in how they present themselves to a steadily more discerning customer base. There is much more to the member relationship than simply marketing a low-fee, [...]
Paying for water isn’t usually something worth stressing over. Water is usually one of the cheaper bills. But if you’re looking to save a little money this month, there are plenty of areas [...]
CUNA Senior Economist Dawit Kebede issued the following statement in response to the Labor Department’s August Employment Situation: “The U.S. economy added 315,000 jobs in August with gains across several industries. The [...]
The Electronics Payment Coalition (EPC) recently released a list of more than 140 organizations that oppose the Credit Card Competition Act, which was introduced in July by Senators Dick Durbin, D. Ill., and Roger Marshall, [...]
Back in May, CUES member Alexis Beuchert was wondering what other credit unions were doing in terms of forming and running diversity, equity and inclusion committees. Executive Assistant at $500 million NextMark Credit Union in [...]
Consumers are demanding faster, more convenient services, requiring every industry to adjust. In a survey of financial organization leaders conducted by Microsoft and WBR Insights, 73% of respondents say 50% or more of their customers’ [...]
