What does it mean to be a successful credit union? Having worked in the industry for close to fifteen years I’ve found that, while individual credit unions may measure and track several key performance [...]
When you find an “A” player, hire an “A” player. That’s the employee retention philosophy we use at On The Mark Strategies and it’s helped us grow our business significantly. But for many [...]
A new poll from the American Psychiatric Association’s (APA) Healthy Minds Monthly found that the ongoing COVID pandemic may not be the biggest worry Americans are facing in 2022. Anxiety stemming from inflation and [...]
Defending your business against highly motivated and well-equipped threat actors requires a proactive approach beyond standard security controls. While seemingly daunting, modern tools automate many security tasks and support your human security experts with cleverly [...]
The Consumer Financial Protection Bureau (CFPB) recently announced a consent order with U.S. Bank, a Minnesota based bank with $559 billion in assets. According to the CFPB, U.S. Bank “issued credit cards and [...]
Whether you’re more experienced with credit or looking to build your credit history, a credit card can be beneficial if used responsibly. Many credit cards have reward earning opportunities and more fraud protection than [...]
Thank you for tuning in to episode 38 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Every credit union has a strong call to action that revolves around people helping people. It’s a noble cause that has served the industry and members everywhere well. What does that mission entail at [...]
Today, having clear communication from the CEO, enables the right culture to develop. Hearing a voice that creates connection, and reaffirms the mission, becomes a clear differentiator in the strategic war for the acquisition and [...]
So you’re speaking at an event, or giving an important presentation or even just leading a team meeting. How can you instantly grab the attention of the attendees? Far too many presenters and leaders [...]
I’m sure you’ve all heard about having a growth mindset. But is that the only mindset vital to your credit union or community bank’s success? No! If you want to succeed, you’[...]
CUNA and other organizations filed a brief in the 2nd Circuit Court of Appeals Thursday in a case involving the Fair Credit Reporting Act (FCRA), Sessa v. TransUnion. The lawsuit involves whether the FCRA addresses [...]
Credit unions can register for NAFCU’s 2022 Congressional Caucus to engage lawmakers and regulators on a wide range of industry topics and all things happening on the Hill. The Congressional Caucus, happening September 11-14, [...]
The succession planning process is a perfect opportunity to address diversity, equity and inclusion considerations and to build a credit union that is more representative of its members. “We know that management teams with varied [...]
There is an old saying—"All things being equal, people prefer to do business with people they know, like and trust. All things being unequal, people prefer to do business with people they know like [...]
